Call Forwarding for Businesses

On days when you’re not in the office, simply switch the ring-to number to your cell phone.

Companies have long used international virtual numbers to appear local in markets where they lack a physical location.

Call Forwarding Number Small Business

They do this by establishing a local virtual phone number and then using call forwarding to route those calls to a call center located internationally.

For example, a caller in Savannah, Georgia might dial what appears to be a local number, yet the call will ring to a call center located in some other city, or country for that matter.

As a small business owner, you can use call forwarding in a similar fashion. For example, if your ideal clients are located in New York City but you’re in Los Angeles, you could order and publish a New York City virtual number and then instantly divert those calls to your LA office. Your clients and prospects do not necessarily need to know that you’re on the other coast.

Establishing a local phone presence

In addition to establishing a local presence elsewhere, many business professionals use call forwarding to ensure that they never miss a call despite frequent travel. While you could use your cellphone to ensure this, you may not want your customers, prospects, and colleagues to have your cellphone number directly. By using call forwarding, you can control when and where you’ll receive calls.

For example, you could order an 800 or local phone number and set up call forwarding to your main office line. On days when you work from home, you can switch the ring to number to your home phone line. When traveling on business, you could forward your calls to your cellphone or hotel room.

By using call forwarding in this manner, you can be reached wherever you are without having to give out your private phone numbers. In addition, should you move your office, you will not need to change your business cards, stationary, and advertising materials. Simply change your ring to number.

Global call forwarding is a flexible tool that allows for localization and portability. It’s an affordable option that works beautifully for international, domestic, big and small businesses alike that do business globally but need to be accessible locally.

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Venezuela Call Forwarding Virtual Numbers – Create a local phone presence in Venezuela

Venezuela Virtual Numbers – Create a local phone presence in Venezuela

Set up Venezuela call forwarding numbers to build trust and answer calls globally.

Venezuela Call Forwarding: How International Call Forwarding Numbers Create a Local Presence (and Win More Calls)

If you do business in—or with—Venezuela, you already know how important trust and convenience are to starting a conversation. The fastest way to earn both is to give customers a local Venezuelan phone number that rings to your team anywhere in the world. That’s exactly what Venezuela call forwarding does: you publish a Caracas or national number, and incoming calls instantly route to your sales, support, or HQ phones in any country—no office lease, no local switchboard, no hassle.

Below is your friendly, practical guide to using Venezuela international call forwarding numbers to reach Venezuelan buyers, partners, and suppliers with a “just down the street” presence.


What is Venezuela Call Forwarding?

Think of it as a virtual bridge. You acquire a Venezuela local or national phone number (for example, a Caracas geographic number). When someone in Venezuela dials it, the call automatically forwards to your destination line—your main office, a mobile, or a cloud phone system—in any country. You can forward to one line, to a hunt group, to an IVR (press 1 for Sales), or even to a schedule that changes by time of day.

Why it works: customers love dialing a number that looks familiar and costs them local rates. You remove the international barrier and gain more first-contact opportunities.


Why Businesses Choose Venezuela Call Forwarding

  • Instant local presence
    Publish a Venezuelan number on your website, WhatsApp profile, or proposals and look truly “in-market,” even if your team is in Miami, Madrid, or Mexico City.
  • 🌎 Answer calls anywhere
    Forward calls to landlines, mobiles, or softphones in any country. Update routing in seconds if teams change or you spin up new support hubs.
  • 🕒 Time-zone friendly
    Set time-of-day routing: during Venezuelan business hours ring Caracas support; after-hours forward to your 24/7 global team or voicemail-to-email.
  • 💬 Language & trust
    A local dial-in builds comfort. Pair it with Spanish IVR prompts and you’ll dramatically reduce hang-ups.
  • 🧩 Fits your stack
    Integrate with existing PBX/UCaaS, CRMs, or helpdesk platforms. Add call recording, analytics, and whisper coaching if needed.

Key Features You’ll Actually Use

  • 📩 Voicemail to Email (V2E)
    Missed a call? The voicemail-to-email feature converts messages into audio files (and optionally transcribed text) and delivers them to your inbox instantly. That means no more fishing around voicemail trees—just read or play the message and call back fast.
  • 🔁 Failover & redundancy
    If Route A is busy or unavailable, Route B takes over automatically. Your inbound line stays reliable.
  • 🎛️ IVR & call menus
    “Press 1 for Sales, 2 for Support.” Greet callers with Spanish and route by skill or priority.
  • 📊 Call reporting
    Track volume, answer times, abandoned calls, and peak hours to staff smarter.
  • 📞 Local ringback & caller ID
    Present familiar ring tones and capture Venezuelan caller IDs so your team can return calls promptly.
  • 🔒 Compliance & controls
    Encryption and access controls help meet corporate policies; call recording can be turned on per team or campaign where permissible.

Doing International Business with Venezuela: Practical Tips

Whether you’re selling into Venezuela or coordinating operations from there to other markets, a venezuela call forwarding number smooths the early customer journey. Here’s how to get the most from it:

  • 📍 Choose the right number type
    • Local/geographic (e.g., Caracas) for a neighborhood feel.
    • National for a countrywide footprint when you serve multiple regions.
  • 🗣️ Spanish-first greeting
    A short, friendly Spanish greeting boosts completion rates. Offer an English option for international partners.
  • 🗓️ Intelligent schedules
    Map your routing to Venezuela’s workweek and holidays. After hours, use voicemail-to-email so messages never languish.
  • 🤝 WhatsApp & web chat synergy
    Display the Venezuelan number alongside WhatsApp and chat. Some customers prefer to call first, others to message—you want both doorways open.
  • 📈 Measure what matters
    Track first-call resolution and callback times. If your abandon rate spikes during lunch, queue or overflow to a second destination.
  • 🧑‍💼 Human follow-through
    Set SLAs for returning V2E messages (e.g., within 60 minutes during business hours). It signals reliability in a market where responsiveness is prized.

Who Typically Uses Venezuela Virtual Numbers?

Here are Venezuelan companies and sectors that most likely use international virtual phone numbers to accommodate callers in other countries (and that foreign companies often call from abroad). These examples illustrate common use cases:

  • 📦 Empresas Polar – Consumer goods with multinational supplier and distributor relationships.
  • 🛢️ PDVSA (Petróleos de Venezuela, S.A.) – Energy sector interacting with foreign contractors and service providers.
  • 🧪 Pequiven – Petrochemicals coordinating with regional manufacturers and logistics partners.
  • 🏗️ Siderúrgica del Orinoco “Alfredo Maneiro” (Sidor) – Steel & industrial supply chains across borders.
  • ✈️ Conviasa – National airline coordinating with global travel partners, agencies, and MRO vendors.
  • 📡 CANTV – Telecom operations with vendors and enterprise customers outside Venezuela.
  • 📱 Digitel and Movistar Venezuela (Telefónica) – Mobile carriers that field international enterprise inquiries.
  • 🏦 Banesco, Mercantil Banco, Bancaribe – Banks handling expatriate and corporate client calls from overseas.
  • 🏪 Farmatodo – Retail/pharmacy chain managing supplier coordination and expansion partners.
  • 📺 SimpleTV and Intercable – Media and cable providers supporting regional content and tech vendors.

International firms entering Venezuela—in sectors like pharma, logistics, fintech, SaaS, and industrial equipment—also rely on Venezuela call forwarding to publish a local support or sales number while service is delivered from the U.S., EU, or Latin America.


Example Call Flows You Can Set Up in Minutes

  • 🔔 Sales-first routing
    • Venezuelan number → IVR (1=Sales, 2=Support) → Sales ring group (Miami + Madrid) → if no answer → voicemail-to-email.
  • 🧑‍💻 Follow-the-sun support
    • Venezuelan number → Daytime: Caracas BPO → Evening: Mexico City → Night: Manila → 24/7 answered; V2E for overflow.
  • 🧾 VIP callback program
    • Venezuelan number → Caller ID recognized as corporate account → Priority queue → Senior agent → If missed, voicemail transcribed to email + CRM ticket auto-created.

Setup Checklist (So You Don’t Overthink It)

  • 🧩 Pick local or national Venezuelan number.
  • 🧭 Define primary and backup destinations (mobile, PBX, or softphone).
  • 🔊 Record a short, friendly Spanish greeting.
  • 🗓️ Build time-of-day rules that match Venezuelan working hours.
  • 📩 Turn on voicemail to email (with transcription, if available).
  • 🧪 Test failover and do a few live calls from inside and outside Venezuela.
  • 📈 Review the first week of call logs and tweak ring times and overflow.

Frequently Asked “But What About…?” Questions

Q: Will callers pay international rates?
A: No—callers dial a local Venezuelan number. Their experience is domestic. The forwarding leg is handled by your service.

Q: Can we forward to multiple countries at once?
A: Yes. Use a ring group or skill-based routing and mix destinations (e.g., Colombia, Spain, U.S.). You can also route by time zone.

Q: What if my internet goes down?
A: Forwarding doesn’t require your internet if you’re routing to PSTN or mobile lines. Plus, failover routes can keep calls flowing.

Q: How do voicemails reach us after hours?
A: The voicemail-to-email feature sends audio—and optionally a text transcription—to your chosen inboxes instantly, so your team can triage and respond quickly.


The Bottom Line

If you want Venezuelan prospects and partners to actually call, remove friction. A venezuela call forwarding number makes your company feel closer, more responsive, and easier to reach. Pair it with smart routing and voicemail-to-email, and you’ll capture more conversations—without opening a physical office.



Quick-Glance Benefits (Share with Your Team)

  • 📞 Local Venezuelan number, global answers
  • 🧭 Time-of-day and country-based routing
  • 📩 Voicemail-to-email for zero-lag follow-ups
  • 📊 Analytics, IVR, and call recording options
  • 🌍 Scale from pilot to full-country coverage in days

View all details, rates and availability here

 

Selective Call Divert

Your call centers are in different time zones and also have certain language capabilities.

Selective call divert is used to automatically divert the calls based on their country origination. It then routes those calls to a specific call center with on-duty call center associates that speak the same language as the callers country.

selective call divert for international call forwarding

Selective Country Call Divert: The Smarter Way to Route Global Calls and increase conversions.

Let’s be real—doing business globally isn’t just a luxury anymore. It’s practically a necessity. Whether you’re selling software, offering consulting, or managing international properties, the world is your market. But if you’re aiming to make clients feel at home, especially when they’re thousands of miles away, how you handle their phone calls can make or break a deal.

That’s where Selective Country Call Divert comes in.

This isn’t just call forwarding. It’s smarter, strategic, and language-aware. Let’s unpack how it works and how it can transform your customer service experience—and your bottom line.


🌎 What is Selective Country Call Divert?

Selective call divert is a telecommunications feature that automatically redirects incoming calls to different destinations based on the country of the caller.

For example, if someone in Japan calls your business, the system can recognize the country code and forward the call to a Japanese-speaking agent or a Tokyo-based call center. If someone calls from Germany, their call can go straight to your Berlin office or a German-speaking support team.

It’s a way to localize your global presence—without needing a physical office in every country.


📞 Why Businesses Use Selective Country Call Divert

Let’s say you run a multinational company or even a growing startup looking to break into international markets. Here’s how this feature can make a huge impact:

🤝 Build Trust with Local Phone Numbers

Imagine you’re a customer in Brazil. You’re comparing two similar services. One offers a Brazilian phone number with Portuguese-speaking agents. The other only offers a U.S. number with English-speaking support. Which are you more likely to trust?

With selective call divert, you can offer local numbers in every key country or region. The calls can then be redirected to wherever your team is—whether that’s an international call center, a remote worker, or a sales team on the go.

“A local number gives your clients peace of mind. It says: ‘We’re here, and we care about your comfort.’”


🧠 How It Works – A Quick Breakdown

Selective call divert relies on your phone system or virtual PBX identifying the country of origin for each incoming call using the caller’s phone number prefix (country code).

From there, it follows a pre-set rule or flow, such as:

📍 If call is from France ➜ Route to Paris office
📍 If call is from the U.S. ➜ Route to English-speaking support in New York
📍 If call is from Mexico ➜ Route to Spanish-speaking sales rep in Miami

You’re in full control of the routing logic, and you can change it anytime.


🧳 Perfect for International Business Operations

Whether you’re running a travel agency, a legal firm, a tech support company, or a product distributor, global reach is essential. Selective call divert ensures you’re not just reachable but relevant.

Here’s how:

🌐 1. 24/7 Global Coverage

No more losing leads because they called after hours in your time zone. Route calls to on-duty agents based on the caller’s country and time zone, ensuring a real human answers when your client needs help.

💬 2. Multilingual Support

Speak your customer’s language—literally. Divert calls from Germany to German-speaking reps. Route Chinese customers to Mandarin-speaking support. Language builds comfort and credibility.

⏱️ 3. Faster Resolutions

Routing calls to the right team from the start means fewer transfers and less frustration. Your clients feel heard, and your teams can work more efficiently.


🛠️ Examples of Smart Use Cases

Here’s how companies are already leveraging this game-changing feature:

🏢 Global Real Estate Firms

Divert inquiries from foreign investors to teams that speak their language and understand local expectations.

🛍️ E-commerce Brands

Route support calls from Europe to EU-based reps who understand regional delivery and payment systems.

🧳 Travel & Hospitality

Handle bookings from different countries by sending calls to local agents who know visa rules, seasons, and cultural preferences.

🏥 Medical Tourism

Divert calls from patients in the Middle East to Arabic-speaking coordinators who can explain procedures and logistics.


🚀 How to Set It Up

You don’t need a whole IT department to get started with selective call divert. In fact, many virtual phone systems, VoIP providers, and cloud-based PBX platforms offer this as part of their service.

Here’s a basic setup checklist:

🔹 Choose a provider that offers virtual numbers in multiple countries
🔹 Define your call routing rules (based on country codes)
🔹 Assign each rule to the appropriate call center or team
🔹 Test it thoroughly before going live
🔹 Keep monitoring and updating based on call volume and customer feedback

Some advanced platforms even allow time-based and language-based routing, adding another layer of customization.


🧠 Pro Tips for Maximum Impact

To get the most out of selective country call divert:

✅ Use local numbers with local area codes, not just country codes
✅ Train your teams in cultural communication—language isn’t everything
✅ Pair call routing with CRM systems so agents know who’s calling
✅ Record calls (where legally allowed) to improve service quality
✅ Offer voicemail in the caller’s language if no agent is available


💡 Final Thoughts

If you’re expanding globally, customer trust is everything. Selective call divert isn’t just a phone feature—it’s a customer experience strategy. It shows you care enough to be local, even when you’re operating halfway around the world.

With the right setup, you can:

  • 🌍 Offer local phone numbers
  • 🧠 Provide language-specific support
  • ⏱️ Speed up response times
  • 💼 Gain a competitive edge in new markets

In short: You sound local, even if you’re not.

So whether you’re already operating internationally or just thinking about it, selective call divert is one of the smartest tools you can add to your communication toolkit.



🚀 How to Set It Up

You don’t need a whole IT department to get started with selective call divert. In fact, many virtual phone systems, VoIP providers, and cloud-based PBX platforms offer this as part of their service.

One highly regarded option is GlobalVirtualNumbers.com. They specialize in international call forwarding, virtual phone numbers, and country-specific routing, making them an excellent choice for businesses that need smart, flexible solutions for global communication.

Here’s a basic setup checklist:

🔹 Choose GlobalVirtualNumbers.com that offers virtual numbers in multiple countries
🔹 Define your call routing rules (based on country codes or regions)
🔹 Assign each rule to the appropriate call center or on-duty agent
🔹 Test each routing path thoroughly before going live
🔹 Monitor performance and update routes based on time zones, call volume, or customer feedback

The platform—GlobalVirtualNumbers.com—also offer advanced features like language-based routing, time-of-day rules, and real-time monitoring, which can elevate your selective call divert strategy.


🧠 Pro Tips for Maximum Impact

To get the most out of selective call divert:

✅ Use local or toll-free numbers with familiar area/country codes
✅ Partner with a provider like GlobalVirtualNumbers.com that supports advanced, customizable routing
✅ Train your global team in cultural nuances—not just language
✅ Integrate call routing with your CRM or helpdesk system
✅ Enable voicemail in multiple languages for missed calls
✅ Review call reports regularly to optimize routing rules and improve service

Learn more about features…

Change account preferences 24/7

Customer Account Management

Customer Account Portal

Virtual Number customers can easily manage their account including changing account settings, adding additional services, start up or modify advanced features, change the ring-to number, modify call forwarding preferences, view invoices and call details– including caller ID, date, time and call duration.

Customers can access account anytime from any web enabled computer.

Virtual Number Call Forwarding for College Students

Virtual Number Call Forwarding for College Students

Virtual Numbers are a better way to manage a college student’s phone needs. Consider virtual number call forwarding.

Virtual Number Call Forwarding

You can use virtual number call forwarding in several ways to reduce your student’s long distance bills and ensure that you can be reached no matter where you may be located.

In order to understand how you and your college student can benefit from virtual number call forwarding, you’ll need to understand what virtual number call forwarding is.   At its most basic, virtual number call forwarding is a phone number that is not attached to a physical phone. You can set your virtual number to ring to any phone.

Get Your Own Toll Free Virtual Number

As the parent of a college student, you don’t want to miss a single call. While cell phones are a great choice, they do have limits. For example, what happens if your cell phone’s battery is dead? What if you’re traveling in an area with spotty coverage? With virtual number call forwarding, you can receive calls on your cell phone if desired or you can set up your virtual number to ring to a different phone such as your home phone, office phone, or hotel room phone.

Parents who pay their students’ phone bills one way or the other should consider getting a toll free virtual number. Since the number is toll free, your student does not need to worry about costs or running out of minutes on a prepaid phone card. Meanwhile, toll free virtual number call forwarding plans are available with low per minute rates. You may even find that ordering a toll free number for your college student is one of the cheapest ways to receive long distance calls.

Once you have your number, give it to your college student and any other children, family members, or friends you want to be able to reach you no matter what. Use the online account management tool or voice menu to set up your default ring-to number and access other features. You may even want to enable simultaneous ringing (a feature that rings several designated ring-to numbers at the same time) or sequential routing (a feature that tries several designated numbers in a predefined sequence).

Get Your Child a Virtual Number

In addition to getting a virtual number call forwarding plan for receiving calls from your college student, it may make sense to get one for calling your student.

When picking a number, keep in mind that even if your child is located in another city or state, it’s often smarter to choose a number that’s local to you because you’ll be dialing the number and paying for the calls you make.

Consider either a toll free number or a number that’s inside your local calling area. Either way, you will incur a low per minute fee for the call forwarding service. Choose a toll free virtual number call forwarding number if you frequently travel outside of your local calling area to keep your costs as low as possible.

It’s up to you how you allow your child to use the virtual number. For example, some parents set up simultaneous ringing so that the virtual number call forwarding automatically rings the child’s dorm line and cell phone. Others teach their kids how to change the ring-to number at will. If your child is likely to forget to change the number, activating simultaneous or sequential ringing is recommended.

It’s also up to you whether or not you tell your child what the number is. For example, if your child shares the virtual number with casual friends and acquaintances, you’ll end up paying for their calls.

If you’d prefer to contain your costs and limit them to only the calls you make, then order virtual number call forwarding, set it up, and keep the details to yourself.

Virtual Numbers and International Travel

Another benefit of virtual number call forwarding is that you can use your virtual number when traveling internationally. If your child will be spending a semester overseas, you can simply change the ring-to number to the overseas destination and dial your child as you normally do. Likewise, if you must leave the country, you can change your ring-to number to your international location and receive phone calls from your college student no matter where in the world you might be.

Using virtual number call forwarding to make and receive phone calls from a college student is a terrific choice for any parent. Order one for your college student to use to reach you and one for you to reach your college student. You’ll both be better able to find each other, and you can enjoy low per minute rates.

Learn more

Virtual Phone Numbers as a business tool

Some companies use virtual numbers to expand their presence by adding additional local phone numbers in other cities or additional states. For example, a California company may have a main office location in San Jose but they have customers in Los Angeles, San Diego and Sacramento.

Whenever you browse the Web or watch a TV commercial, or listen to a radio, no doubt you will be asked to call a phone number by a sponsor.

Remote Virtual Phone Number

They all utilize virtual phone numbers.  Of course, not all virtual numbers are used for advertising products and services.

The numbers you see and hear in the media are typically diverted to landlines or a mobile phone number. Many possible uses of a virtual phone number include a virtual office in a remote location, IT support, and international virtual numbers are used by businesses located in any country to create easy access by their customers or potential customers.

Where do you want a Virtual Phone Number

Most of the time a virtual number is acquired in an city or country other than where the office is physically located. This is one of the high value aspects of virtual phone numbers for businesses, the ability to provide a phone number in a locale where the enterprise wants to do business by offering a ‘local’ number even though the real office can be on the other side of the planet.

Some companies use virtual numbers to expand their presence by adding additional local phone numbers in other cities or additional states. For example, a California company may have a main office location in San Jose but they have customers in Los Angeles, San Diego and Sacramento.

Adding additional virtual numbers creates a phone presence in remote areas of interest without adding a physical office or staff.

Learn more about virtual numbers….

The Virtual Number Solution

Companies of any size can benefit from a virtual number. In fact, a toll free number can help a business compete by taking long distance charges out of the equation and adding credibility.

A web site needs more than a local contact phone number.  It does not help the customer that wants to talk to a representative before they order a service or sign up online if they are located overseas.

Virtual Phone Number Solution

The solution is to remove the international calling obstacle that your customers need to overcome to simply gain a comfort level with your company and know that you are sincerely interested in assisting them.

Companies of any size can benefit from a virtual number. In fact, a toll free number can help a business compete by taking long distance charges out of the equation and adding credibility.

With economical per minute rates, you may want to get a virtual number for your web site so visitors can call from the country where you do the most business.

View details….

Expand your Brand Internationally

Many companies already market products or services internationally and have established a customer base overseas.

How do new customers discover your company? No doubt by doing a search on the Web.

New Global MarketsWhen they get to your website, is it easy for them to make contact by phone? As much as we all seem to like chat and email, many customers want to actually speak to a human before they order a new service or product.

Many companies already market products or services internationally and have
established a customer base overseas.  While some enterprises wish to target specific new
markets.

The easiest approach and also the most cost effective, is to enable a
virtual phone number in your target country.  A virtual number will divert calls from a country to your office location in any other country.

For example, you may be a software company located in the UK, however your company
may desire to offer your products in Brazil.  If you created a Brazil virtual
number, the Brazil customer can dial a familiar phone number in Brazil and
connect immediately to your UK office.

What you have effectively done is created a local Brazil phone presence quickly and easily without the expense of staffing and building a brick and mortar office in Brazil.

View details…

Customized Greeting for your Virtual Number

For example, if you record ‘Welcome to Innovative Solutions, please wait while we connect your call’, then this message will be played right after a caller dials your local or toll free number. It will also play if you have your virtual number on ‘do not disturb’.

Recording a Greeting

customized greeting

Use your telephone to record personalized greetings that your caller will hear.

Replace the default greeting with your own a custom greeting.  Many customers simply use their own phone and record a message to be heard by callers.  Other users opt to upload a studio produced custom message to their account.

Whenever someone dials your local or toll free number they will listen to your custom greeting message while the system connects the call.

For example, if you record ‘Welcome to Innovative Solutions, please wait while we connect your call’, then this message will be played right after a caller dials your local or toll free number. It will also play if you have your virtual number on ‘do not disturb’.

The benefits are many when you provide a personal greeting versus a generic greeting that sounds like everyone elses.

Customized Greetings for Your Virtual Number: Make Every Call an Opportunity

Have you ever called a company and immediately felt confident you dialed the right place—just because of the way they answered the phone? That’s the power of a customized greeting, and it’s one of the easiest, most affordable ways to look bigger, sound more professional, and give your callers instant confidence in your business—whether you’re working from a corporate office, your local coffee shop, or your kitchen table.

In today’s nationwide, always-on commerce landscape, first impressions increasingly happen on the phone. With a virtual phone number, you already have the flexibility to route calls anywhere. Layering that with a polished, strategic customized greeting lets you turn even a one-person operation into a business that feels fully staffed and established. It also makes existing companies sound sharper and more prepared for growth.

📞 Why a Customized Greeting Matters

A virtual number is like a digital storefront; the greeting is your glass door, polished with your logo at eye level. Businesses using customized greetings report benefits such as:

  • Instant professionalism – Callers are greeted warmly by name, brand, and purpose.
  • Nationwide presence – You sound like you serve customers coast-to-coast, even if you’re focused on one pocket of the country.
  • Enhanced credibility – A well-structured greeting builds trust before a human even picks up.
  • Call routing efficiency – Direct callers automatically to the appropriate extension or department.

And here’s the magic—you can tailor greetings by extension, so each caller gets the exact information they’re looking for, effortlessly.


🛠️ What Is a Customized Greeting?

A customized greeting is a pre-recorded message that plays when someone calls your virtual number. Instead of the basic “Please hold while we connect your call,” you get to say anything you want — in your brand’s voice, with your key messaging.

That greeting might include:

  • Your company name (“Thank you for calling StreamTalk…”)
  • A warm welcome or tagline
  • A brief menu (“Press 1 for sales, 2 for support…”)
  • Special business hours or promotions (“…open nationwide from 6 AM – 9 PM Pacific…”)
  • Call routing to extensions (each with its own customized greeting)

In short, callers get a mini-tour of your business before they ever speak to a live representative.


🌍 Do Business Globally (Without Leaving Your Office)

One of the top challenges for local businesses expanding nationally is the need to sound national. When a new prospect from 3,000 miles away calls your number, you want to instill confidence—not confusion.

Customized greetings bridge that gap:

  • Use a local or toll-free virtual number to attract callers.
  • Set your customized greeting to mention nationwide service coverage.
  • Offer region-tailored extensions (e.g., “Press 1 for East Coast support…”).
  • Give each extension a location-specific greeting to create comfort.

Even if your whole team works remotely, every caller hears a smooth, unified message that suggests size, strength, and stability.


🎯 Extension-Specific Customized Greetings: A Secret Advantage

Here’s where things get truly powerful.

Suppose you’re a service-based business with multiple offerings. Instead of one generic greeting, your virtual number can offer a menu—and each menu option has its own customized greeting.

Example:

“Thank you for calling Acme Advisors. For business loans, press 1. For equipment financing, press 2. For real estate services, press 3.”

A caller presses 3 and now hears…

“You’ve reached the Real Estate Division at Acme Advisors. We specialize in nationwide property guidance, helping buyers and investors step confidently into their next opportunity. Please leave your name, number, and a brief note, and our licensed advisor will return your call shortly.”

That one customized greeting doesn’t just route the call—it sells your service, establishes credibility, and gets the caller in the right mindset before you even talk to them.


✨ How to Craft the Perfect Customized Greeting

Keep these best practices in mind:

  • Be clear and concise – Avoid overly complex messages.
  • Mention your name – Reinforces brand recognition.
  • State your value – A mini elevator pitch helps callers understand what makes you different.
  • Provide reassurance – Let callers know someone will call them back (and follow through).
  • Use professional voice talent – The message quality reflects your business style… polished beats patchy!

🧩 Menu Suggestions for Customized Greetings

  • “Press 1 for Sales” – Greeting highlights promotions & availability
  • “Press 2 for Customer Support” – Greeting reassures existing clients
  • “Press 3 for Billing” – Greeting provides payment FAQ or instructions
  • “Press 4 for Wholesale/Retail Partnerships” – Greeting speaks directly to B2B inquiries

Each extension becomes a mini-conversation starter tailored to that caller.


🚀 Results You Can Expect

By integrating customized greetings into your virtual number system, companies often see:

  • Higher caller retention (fewer hang-ups)
  • More lead conversions (from better-qualified messaging)
  • Greater customer loyalty (thanks to consistent, comforting branding)
  • Operational time savings (fewer mis-routed calls)

Done correctly, your customized greeting becomes a 24-hour ambassador for your business.


🔧 Easy to Update Anytime

Business evolving? Holiday hours approaching? Running a time-limited promotion? Because customized greetings are digital, you can swap them out whenever your strategy shifts. That allows you to keep your messaging fresh and relevant, without reprinting anything or retraining staff.


💡 Final Takeaway

If your virtual number answers the phone with silence or a canned robot voice… you’re missing a golden opportunity.

By implementing a polished, strategic customized greeting, you can shape your brand identity before a live conversation even begins. Combine that with extension-specific messages, and you’ve created a smart, scalable way to do business nationwide and make every caller feel like your most important customer.

View details….

Local Ring Tones

Local Ring Tones: Making Your Virtual Number Feel Like Home

When you’re running a business that serves customers in multiple countries, every little detail matters in how people perceive your brand. One surprisingly powerful but often overlooked feature? Local Ring Tones.

If you’ve ever called a number overseas and heard an unfamiliar ring sound, you probably felt instantly aware you were making an international call. That sound alone can create a mental barrier. But what if you could change it?

That’s where Local Ring Tones come in — and they can make a world of difference in building comfort and trust with your callers.


What Are Local Ring Tones?

Simply put, Local Ring Tones are the ringback sounds your callers hear when they dial your number — but customized to match the style of ringing they’d expect in their own country.

Instead of the standard US ring tone (which has a “ring… ring…” pattern with a specific pitch and pause), a caller in the UK could hear the familiar UK cadence, or a caller in Japan could hear the Japanese version.

📞 Example:
Let’s say you run a US-based company, but you’ve set up a UK virtual number so British customers can call you without international dialing costs. By enabling a UK Local Ring Tone, your caller hears the exact same sound they’d get if they were calling a business down the street — even if you’re answering from Los Angeles.


Why Local Ring Tones Matter

This may seem like a small detail, but in customer communication, familiarity breeds comfort.

Here’s why businesses find them valuable:

Psychological Comfort – Customers often feel more at ease calling a number that “sounds local.” It makes your business feel closer, more accessible, and more trustworthy.

🌍 Authentic Local Presence – If you’re investing in a local virtual number, pairing it with the correct local ring tone completes the illusion that you have a presence in that country.

💼 Professionalism – It shows you’ve thought about the customer experience down to the smallest detail.


Customizing Your Virtual Number for Maximum Effect

A virtual number on its own is already a powerful tool for expanding into new markets. But customizing it with Local Ring Tones is like adding a layer of polish that makes the experience seamless for your customers.

🔧 Here’s how customization can enhance your virtual number’s usefulness:

  • 🎯 Country-Specific Ring Tones – Match the sound to your customer’s country to give them a local feel.
  • 🗣 Custom Greetings – Greet callers in their native language for extra personalization.
  • 📊 Call Routing Rules – Send calls to the right department, location, or time zone instantly.
  • 🎵 On-Hold Music Choices – Use styles familiar to your target audience to keep them engaged.

These details can make your overseas operations feel like an extension of your customers’ home market — rather than a distant branch.

Local Ring Tones by Country – Examples

Each country has its own unique ring pattern — sometimes even within regions.

Here’s a quick comparison of a few common examples:

CountryTypical Ring Tone SoundCadence Pattern
🇺🇸 United States / CanadaLong “ring… ring…”2 seconds ON, 4 seconds OFF
🇬🇧 United KingdomDouble “ring ring… ring ring…”0.4 sec ON, 0.2 sec OFF, 0.4 sec ON, 2 sec OFF
🇦🇺 AustraliaSimilar to UK, slightly slower0.4 sec ON, 0.2 sec OFF, 0.4 sec ON, 2.5 sec OFF

Note: These are approximations — the exact tone may vary slightly by provider and region.

Real-World Scenario

Imagine this:

You’re a US-based software company expanding into the UK. You buy a UK virtual number so customers don’t have to make an expensive overseas call.

  • Without Local Ring Tone: Your UK customer calls and hears the US-style long ring. They immediately know this isn’t a true UK-based operation.
  • With Local Ring Tone: The same customer hears the familiar “ring ring” of a UK call, assumes you’re right there in Britain, and proceeds with confidence.

It’s a subtle shift — but one that can improve your connection rate and first impressions dramatically.

How to Set Up Local Ring Tones

Most reputable virtual phone service providers allow you to enable Local Ring Tones in your account settings. The steps usually look like this:

  1. Log in to your virtual phone system dashboard.
  2. Select your number (e.g., UK virtual number).
  3. Look for a “Ring Tone” or “Call Experience” setting.
  4. Choose the country ring tone that matches your number.
  5. Test the number from within that country or using a simulator.

📌 Pro Tip: If your provider doesn’t offer Local Ring Tones, consider switching to one that does like us! — it’s worth the added authenticity.

The Bigger Picture – Building Trust Across Borders

Local Ring Tones are just one piece of the puzzle in creating a frictionless international calling experience. Combine them with:

  • Local Caller ID – Display a recognizable local number when calling customers back.
  • Multi-Language IVR – Interactive voice menus in the caller’s language.
  • Time Zone Routing – Avoid ringing customers in the middle of the night.

The goal is to remove any subconscious barrier a caller might feel — making your business approachable no matter where you’re physically located.


Bottom Line

If you’ve invested in a virtual number for another country, don’t stop there. Adding Local Ring Tones transforms the call from “foreign” to “familiar,” improving comfort, trust, and the likelihood of repeat business.

In global communication, even the smallest details matter — and this is one of those details that can pay off big.

🌟 Pro takeaway: The ring tone your customers hear sets the tone for the entire conversation. Make it sound like home.

the wave patterns of US, UK, and Australia ring tones

Learn more about virtual phone number feature….

Voicemail to Email

Alternatively, if you need to retreive your messages by phone instead of by email, simply dial your Virtual Number, enter (*) key and go to your voice mail menu and listen to your messages by phone.

📩 Voicemail to Email with Every Global Virtual Number

Voicemail to Email

Stay connected, stay professional, and never miss a call.

With our Voicemail to Email feature, included with every global virtual number, you’ll receive voicemails instantly in your inbox—complete with audio recordings and written transcriptions.


🌍 Always Available, Voicemail Anywhere in the World

  • 🌐 Included with all international virtual numbers, no matter the country.
  • 🤝 Create a local phone presence in any region to build trust with customers.
  • 🌞 Answer calls during business hours.
  • 🌙 At night, let voicemail capture messages and send them directly to your email.

📧 Smarter Voicemail with Email Delivery & Transcription

  • 📥 Every voicemail is automatically forwarded to your email inbox.
  • 🎙️ Includes the audio file of the caller’s message.
  • 📝 Comes with a readable text transcription so you can scan messages instantly.
  • ✅ Keeps all important communications organized and searchable in your inbox.

✨ Simple to Set Up

1️⃣ Log into your account dashboard.
2️⃣ Enable the Voicemail to Email feature.
3️⃣ Record or upload your personal greeting.
4️⃣ (Optional) Activate Do Not Disturb to send all calls directly to voicemail.
5️⃣ Get voicemails instantly by:

  • 📧 Email (with audio + transcription)
  • 📞 Phone access (dial your Virtual Number, press ✳️, and retrieve messages)

💼 Who Benefits?

  • 🏢 International Companies – Keep up with leads and client calls across time zones.
  • 🏡 Real Estate Agents – Prioritize client inquiries on the go with quick message scans.
  • 🏥 Medical Practices – Review after-hours voicemails quickly with email transcriptions.
  • 🛍️ E-commerce Sellers – Deliver faster customer service with organized voicemail records.
  • 🎭 Event Planners & Consultants – Stay responsive while traveling or working onsite.

✅ The Results

  • Never miss a customer message.
  • Stay professional, even when unavailable.
  • Save time by reading transcriptions instead of dialing into voicemail.
  • Maintain a searchable archive of all client communications.

🚀 Ready to Simplify Your Business Communication?

Get your Global Virtual Number today and enjoy the Voicemail to Email feature—standard with every number, in every country.

Learn more

Virtual Numbers | A Closer Look

Similar to the planning associated with a new physical office, if one were included in a company expansion plan, a virtual phone number also needs to be planned carefully even though there is no brick and mortar.

Building Your International Presence Without a Physical Office

Virtual Numbers

Virtual numbers connectivity means in today’s hyper-connected economy, global reach isn’t just a growth option—it’s a business necessity. Most successful enterprises, and even ambitious start-ups, understand that achieving growth in new international markets is essential for revenue expansion and brand visibility.

But here’s the challenge: expanding globally can be expensive—setting up offices, hiring local staff, managing compliance, and coordinating logistics. That’s why many forward-thinking companies are leveraging virtual phone numbers as a cost-effective way to establish a local presence in foreign markets without needing brick-and-mortar operations.


🌍 Why Virtual Numbers Are a Game-Changer

Imagine you run your business from Country B, but you want to attract customers in Country A. Without a local contact option, customers in Country A would need to make an international call to reach you—something that many people find inconvenient, expensive, or unappealing.

That’s a sales barrier. Potential customers are far more likely to pick up the phone if they can call a local number—even if the call is seamlessly forwarded to your office halfway across the globe.

Example:
A software company in the U.S. launches a marketing campaign in France. Instead of publishing a U.S. phone number, they use a Paris-based virtual number. French customers dial a familiar local format, and the call routes instantly to the U.S. headquarters—or even better, to a French-speaking support team.


📌 Benefits of Using Virtual Phone Numbers

Here’s why they’ve become essential for international growth:

  • 🌎 Instant Local Presence – Appear as if you have a physical office in the target country without the cost or complexity.
  • 💰 Lower Customer Barriers – Eliminate international dialing charges for your prospects and customers.
  • 📞 Flexible Call Routing – Route calls to any device or call center, anywhere in the world.
  • 🔄 Scalability – Add or remove numbers as your marketing strategy evolves.
  • 🎯 Targeted Marketing – Assign different numbers for campaigns, tracking which ads generate calls.

🛠 Planning Your Virtual Number Setup

Just as you would carefully plan a new physical office, setting up a virtual number requires forethought.

1. Identify Your Target Market

Ask yourself:

  • Where are your potential customers located?
  • Do they typically use mobile phones, landlines, or VoIP services?
  • What languages and time zones do they operate in?

2. Align Payment and Logistics

If you sell products, ensure customers in the new country can pay using their preferred methods. This might mean expanding payment processing options or integrating local e-wallet services.

For physical products, review your shipping policies—international orders may require new packaging, customs documentation, or local distribution partners.

3. Number Selection

Choose a number type that aligns with your brand and marketing goals:

  • 📍 Local Numbers – Ideal for showing a neighborhood or city-level presence.
  • 📞 Toll-Free Numbers – Best for national reach without cost to the caller.
  • 🌐 Universal International Freephone Numbers (UIFN) – Single number that works in multiple countries.

🔄 Call Routing Strategies

One of the greatest advantages of virtual phone numbers is intelligent call routing.

You can:

  • Route by Time of Day – Forward calls to one office during business hours, and to another location after hours.
  • 🌎 Route by Caller Location – Identify the caller’s origin and connect them to the right language support or regional office.
  • 📱 Route to Mobile or Desktop Apps – Perfect for remote or hybrid teams who don’t work from a fixed location.

Example:
A global retailer uses a France virtual number. Calls during French business hours go to the Paris team. After 6 PM, calls automatically forward to Montreal, where French-speaking agents handle late inquiries.


📶 Call Quality Matters More Than Price

When companies first explore virtual numbers, it’s tempting to chase the lowest possible rates. But here’s the truth:
🚫 Low price often means low quality—dropped calls, poor audio, and frustrated customers.

If you’ve gone to the effort of creating a local presence, poor call quality undermines the entire strategy. Customers need to hear every word of your conversation, not just every third syllable.

📌 Tip: Choose providers that offer:

  • Multiple carrier routes for redundancy
  • Low latency international connections
  • SLA-backed uptime guarantees

Switching providers midstream because of quality issues can be disruptive and costly—so it pays to choose wisely from the start.


💡 Pro Tips for Maximizing Virtual Number ROI

  • 📊 Track and Measure – Use analytics to see which numbers generate the most calls and conversions.
  • 🎙 Record Calls for Training – Improve sales and support scripts using real customer interactions.
  • 🗣 Offer Local Language Support – Increases trust and conversion rates.
  • 📨 Integrate with CRM – Capture caller data automatically for follow-ups.
  • 🔄 Stay Flexible – Test different routing schedules, number types, and advertising channels.

🏆 Choosing the Right Provider

Not all virtual phone number providers are created equal. Look for:

  • 🌐 Global Coverage – Numbers available in the countries you want to target.
  • 💵 Transparent Pricing – No hidden fees for forwarding or setup.
  • 📞 Advanced Features – Voicemail-to-email, IVR menus, call queuing, and more.
  • ⚙️ Scalability – Ability to add more numbers quickly as you grow.

🚀 The Bottom Line

Virtual numbers are one of the smartest, most cost-effective ways to build an international presence. They break down communication barriers, make customers more likely to reach out, and allow businesses to scale globally without the overhead of physical offices.

Whether you’re a start-up dipping your toes into a new market or an enterprise aiming to strengthen your global footprint, the right virtual number strategy can make all the difference.

If you want to expand internationally while keeping costs lean, start by mapping out your target markets, choosing the right number type, investing in quality routing, and partnering with a reliable provider.

Number TypeBest ForPros ✅Cons ⚠️
Local NumberBusinesses wanting a city-level presence– Builds trust with local customers 🏙- Familiar dialing format- Often cheaper than toll-free– Limited to one city/region- May not appeal to nationwide audience
Toll-Free NumberNationwide customer service or sales lines– Free for the caller 📞- National reach- Easy to remember– Caller may know it’s not local- Slightly higher monthly cost
UIFN (Universal International Freephone Number)Brands targeting multiple countries with one number– Single number works in many countries 🌍- Consistent branding- Saves time managing multiple numbers– Higher setup and monthly fees- Not supported in every country

Learn more

New virtual number countries available for International Call Forwarding

New virtual number countries available for International Call Forwarding

Call Diverting Service.  Own a Virtual Number.  Enable call divert to any phone in any country. 

Virtual Phone Number Country ChoicesCreate a virtual number presence in any of the countries listed.

See global Virtual Number database and Rates here

 

UAE Call Forwarding

UAE Call Forwarding
UAE Toll-Free Virtual Numbers

UAE Call Forwarding Numbers Phone: Create a Real Local Presence in the Emirates

Doing business with the United Arab Emirates means working at the crossroads of global trade. Whether you’re courting investors in Dubai, servicing oilfield clients in Abu Dhabi, or onboarding ecommerce customers across the Gulf, your callers want something simple: a familiar, in-country phone number that just works. That’s exactly what UAE International Call Forwarding delivers.

With a UAE local or toll-free number, anyone in the Emirates dials a standard domestic number. Behind the scenes, you use call forwarding to ring your team anywhere in the world—your office in London, your support hub in Bangalore, your sales reps in Riyadh, or your after-hours hotline in the U.S. The caller enjoys a local experience; you enjoy global flexibility.


Why a UAE Number Changes the Conversation

The UAE is both an international hub and a relationship-driven market. A local number signals commitment and accessibility—two essentials when you’re new to a region or scaling fast.

What your UAE number communicates at a glance:

  • Trust: “We’re reachable right here in the Emirates.”
  • Professionalism: Local CLI (caller ID) and familiar dialing patterns.
  • Speed: Calls reach the right person the first time via smart routing.
  • Savings: Callers avoid pricey international long-distance.

What it gives your team operationally:

  • 🌍 Everywhere, instantly: Route calls to any phone, softphone, or SIP device in any country.
  • Time-of-day routing: Send calls to Dubai in business hours, Singapore in the evening, and the U.S. overnight.
  • ☎️ Hunt groups & skills routing: Ring multiple agents at once, or direct by language/competency.
  • 🧭 IVR menus: “Press 1 for sales, 2 for support” in Arabic and English.
  • 🛡 Failover: If your primary destination is down, automatically try a backup number or voicemail.

The “Local Number, Global Team” Playbook

Here’s how companies typically set it up:

  1. Choose your entry point
    • 📍 Local DID (e.g., Dubai geographic number) to feel neighborhood-close.
    • 📞 UAE Toll-Free for a national presence that feels premium.
  2. Map your routes
    • 🗺 By region: UAE callers → Dubai office; GCC callers → Riyadh team; global overflow → Manila BPO.
    • 🕘 By hour: 09:00–18:00 UAE → Dubai desk; 18:00–00:00 → Cairo; 00:00–09:00 → New York.
  3. Layer on helpful features
    • 🔁 Use call forwarding to ring multiple devices or locations at once.
    • 📨 Voicemail-to-Email: Missed calls become readable emails with audio attachments—perfect for traveling managers.
    • 🧩 CRM screen-pops & call logs: See who’s calling and why; keep everything recorded for follow-ups.
  4. Measure & refine
    • 📊 Track answer times, abandonment, peak hours, and conversion.
    • 🔁 Adjust IVR prompts, staffing, and routing rules as patterns emerge.

Use Cases That Win Deals

  • 💼 Market Entry / Foreign Subsidiary: Launch with a UAE number day one—route to your existing HQ while your local team and trade license get finalized.
  • 🛒 Ecommerce & Marketplaces: Offer Arabic/English IVR, handle order checks and returns smoothly, and use call forwarding to bring in regional specialists when needed.
  • 🏗 Construction, Energy, Logistics: Field bids and site calls via a local line, route technical issues to global engineers in real time.
  • 🏨 Hospitality & Travel: Convert booking inquiries from the GCC and Europe by forwarding to multilingual call centers during peak travel seasons.
  • 💳 Financial Services & Fintech: Build trust with a UAE point-of-contact while compliance and onboarding teams operate from multiple countries.
  • 🩺 Healthcare Providers & Med-Tourism: Give patients and coordinators a UAE contact while routing to international scheduling staff.

UAE Firms That Commonly Benefit from Virtual Numbers

These are examples of UAE-based organizations that often receive significant international call volume and could benefit from UAE numbers with global forwarding (not endorsements—just realistic archetypes):

  • ✈️ Airlines & Travel: Emirates, Etihad Airways, Dubai Airports, Abu Dhabi Airports
  • 🏢 Real Estate & Development: Emaar Properties, Nakheel, Aldar Properties
  • 🛢 Energy & Industry: ADNOC (Abu Dhabi National Oil Company), Emirates Global Aluminium (EGA)
  • 🚢 Ports & Logistics: DP World, Abu Dhabi Ports (AD Ports Group), Aramex
  • 🛍 Retail & Malls: Majid Al Futtaim, Dubai Holding’s retail assets
  • 🏨 Hospitality: Jumeirah Group, Rotana Hotels & Resorts
  • 🏦 Banking & Payments: Emirates NBD, First Abu Dhabi Bank (FAB), Mashreq
  • 📱 Tech & Platforms: e& (Etisalat), du, Careem, Noon.com
  • 🎓 Education & Healthcare: UAE universities, clinics, and medical tourism coordinators

These organizations frequently coordinate across time zones, suppliers, and customer bases—exactly where international call forwarding adds value.


Voicemail-to-Email: Never Lose a Lead Again

When your lines are busy or it’s 3 a.m. in Dubai, you don’t want a hot prospect to disappear. With voicemail-to-email, every missed call is automatically transcribed (when enabled) and delivered to your inbox with the audio file attached. You can:

  • 📌 Triage quickly: Read or listen from your phone, reply in minutes.
  • 🔁 Auto-assign: Forward to the right owner (sales, billing, support).
  • 🗂 Archive & audit: Keep a searchable record of inquiries and commitments.

Pair this with a short, friendly greeting in Arabic and English, and you’ll turn more missed calls into booked meetings.


Tips for a Smooth UAE Rollout

  • 📄 Caller expectations: Record a bilingual greeting; include working hours and an emergency option if relevant.
  • 🗣 Language routing: Offer Arabic and English paths up front; route to properly trained agents.
  • 🧭 CLI and branding: Where supported, present a recognizable caller ID on outbound returns to build recall.
  • ⚙️ Redundancy: Configure failover destinations (mobile > softphone > voicemail-to-email).
  • 🧪 Test monthly: Verify all routes, IVR keys, and after-hours logic—especially around Ramadan and public holidays.
  • 🔒 Security hygiene: Enforce strong SIP credentials, limit international dialing as needed, and log admin changes.

Frequently Asked Quick Answers

  • Can I keep my existing help desk but show a UAE number?
    Absolutely. Present a UAE local or toll-free number and use call forwarding to ring your team anywhere—your current workflows stay intact.
  • What if our team is remote and on mobiles?
    Forward to mobiles or softphones; enable hunt groups so whoever’s free picks up first.
  • Will customers know it’s forwarded?
    No. For them it’s a normal domestic call to a UAE number. The magic happens in the cloud.
  • How fast can we go live?
    Often same-day for standard UAE DIDs and toll-free numbers, depending on documentation and provider.

The Bottom Line

If the UAE is on your expansion roadmap—or already a key market—don’t make prospects reach across borders to reach you.

A UAE International Call Forwarding number lets you show up locally while routing calls to the best-qualified, most-available people anywhere on earth. Add voicemail-to-email, smart IVR, and time-of-day rules, and you’ll meet customers where they are—and when they’re ready to talk.


Call-Flow Diagram (UAE → Global Teams)

Here’s a simple visual showing a UAE local/toll-free number feeding a cloud PBX and fanning out to global agents by rules like time-of-day and skills.

Call Forwarding local ring tones and fax to email Features

Call Forwarding local ring tones and fax to email features

Local Ring Tones

You can give a truly local calling experience to your callers by selecting a matching ring tone from your settings.

By default your callers will hear the ring tone of your phone number that is set to receive calls from your Toll Free or Local number.

For example, if your ring-to phone number is in the USA (that’s the number you want your calls forwarded to) and you have a Spain Toll Free or Local Number, your callers that dial your Spain number will hear the USA ring tone by default.

However, you can change the ring tone by logging into your online control panel to change the ring tone to Spain, which will change the default setting and play a Spain ring tone to the callers instead of the USA ring tone.

Fax to Email

When activated, this feature will allow you to use your Toll Free number as a fax and will forward all incoming fax messages as an image file to your pre-determined email address. Please note that our Local Numbers are currently NOT fully compatible with this feature and may not receive faxes. Therefore, we recommend NOT using the Local Numbers with this feature and instead trying the Toll Free numbers.

Call Forwarding Caller ID Voice Mail Email – GlobalVirtualNumbers.com

Call Forwarding Caller ID and Voice Mail to Email Features
Call Forwarding Caller ID and Voice Mail to Email Features

View and Control Your Caller ID:

By default you will see the Caller ID from the originating party as long as we the call originating network passes this information to our system. You can change the Caller ID setting to show your Toll Free or Local Number instead of the caller’s phone number from the settings in your control panel.

Voice Mail to Email

When activated, your Voice Mail picks up the calls when your line is busy or does not answer and forward the voice mails to your pre-designated email address as a voice file with the Caller ID info, time, date, and the length of the call.

View all call forwarding features here.

How to use your Call Forwarding Number

How to use your Call Forwarding Number
How to use your Call Forwarding Number

How to use your Global Call Forwarding Number(s)

Make sure to let your Toll Free or Local Number(s) be known by the people or institutions that will use them to reach you.  In other words, after your account is activated and you receive your new virtual number, you would need to distribute it or advertise the number so your callers would be able to reach you at the ‘ring to’ number you specified.

Bear in mind that while the Local Numbers can be dialed from any country in the world, Toll Free Numbers will only work when dialed from the respective country.

For example a UK Toll Free Number can only be dialed from the UK while a UK Local Number can be dialed from the UK, China, Germany, Bahrain or any other country in the world.

When your virtual number is dialed, our system will instantly forward the call to your ring-to phone number (this will be the phone number you assigned for incoming calls to be forwarded to).

Learn more

International Call Forwarding Pakistan

International Call Forwarding Pakistan
International Call Forwarding Pakistan

International Toll free call forwarding is a method that companies of all sizes use to gain a presence in another country to expand their business and communicate with callers.

For example, if your company has customers located in Pakistan, you can be located in the U.S., India or ‘any’ other country and receive calls that originated in Pakistan by offering a Pakistan Toll Free number in your advertising your Pakistan virtual number on the Web or in print.

With toll free call forwarding, callers dial a local toll free number and the call is then instantly transferred to your “ring to” number. This ‘redirect’ number can be located anywhere worldwide. So you can literally be located anywhere globally and receive calls from any services country where international toll free numbers are offered.  See list here.

A common use for toll free call forwarding is for customer service purposes. Businesses can own a toll free phone number in a country where their customers are located to make it easy for them to place orders or ask questions without incurring phone charges.  An international toll free number takes the ‘long distance telephone call’ obstacle away for the caller.

Typically, businesses experience more sales when they employ an international toll free call forwarding number in a far away country where they have a customer base or where they want a customer base or intend to advertise.

Virtual Phone Numbers for business and personal use

Virtual Numbers for business and personal use
Virtual Numbers for business and personal use

We now offer virtual numbers in 140 countries.

This includes Toll Free and local virtual phone numbers.  There are many uses for virtual numbers.  Some more obvious uses apply to businesses that wish to make it easy for their overseas customers to reach them by phone.  Using a virtual number enables creating a phone presence in another country overnight instantly.

Business use:

Regardless of where your business is located, you can now own a unique USA or global phone number and use this number on your business cards or distribute it to your international clients. The Virtual Number service will allow your clients to reach you at any phone number in the world by calling your virtual global phone number.
Personal use:

If you travel to different countries on a regular basis, having a virtual number service permits you to give your family and friends a unique US or global number so they can contact you at any time using your international phone number.

International Call Forwarding for global collaboration

International Call Forwarding for global collaboration
International Call Forwarding

Gain a presence in any of 94 countries by utilizing international call forwarding. Your new virtual number will automatically redirect your calls to any phone in any country, worldwide.

One of our customers asked if providing a local phone number would really help their sales.  The market services in the UK and other countries but are located in Canada.

We suggested they get a local UK number in a city that would be most convenient for their UK customers.  They decided on a London number since that would be central and a reasonable number to offer.

Since then we hear that the number now gets regular callers that are happy to call the UK local number and are pleased with the company for providing it.  Many new UK callers feel comfortable calling the UK number and would not have called Canada directly because of international call costs.