International Call Forwarding Service

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International Call Forwarding Service

International Call Forwarding Services

international call forwarding service, many excellent options are availableWhen it comes to international call forwarding services, many excellent options are available. However, with numerous options and features, it can be confusing. Which services matter the most? Which are nice to have but not necessary?

While the answers can vary based on individual needs and goals, the following international call forwarding service are essential to your international communications success.

International Call Forwarding Quality

international call forwarding service - phone call qualityMany international call forwarding service rely on Voice over Internet Protocol (VoIP) technologies to route phone calls over the Internet. Unfortunately, call quality can suffer. To avoid excessive dropouts, echoes, and line noise, choose a virtual call forwarding provider that uses tried-and-true technology: the public switched telephone network (PSTN). Despite the superior call quality, you'll find that PSTN-based international call forwarding service are competitively priced. You do not need to sacrifice call quality for an affordable price - and you shouldn't.

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International Call Forwarding Free Optional Features

Local Ring Tones
One of the main reasons many companies use
international call forwarding service is to appear local and in essence is local to callers located in other countries. For example, a caller in Germany will be more likely to call a company located in Canada if a German phone number is provided by the Canadian company. The caller may even be under the impression that whoever answers the phone is also located in Germany. However, what if the sound the caller normally hears when a dialed phone number is ringing sounds different than expected? Ring-back tones vary by country, and it could jar callers to hear an unfamiliar ringtone. When this happens, the illusion of appearing to be a local company is threatened.

Low Per Minute Rates
Naturally, you want to save money no matter which international call forwarding service you use. The telecommunications industry is extremely competitive with low per minute rates to countries around the world. Identify the countries that you'll be using
international call forwarding service with and find out just how affordable call forwarding can be. Again, chose an international call forwarding service provider that offers low per minute rates and exceptional call quality via the public switched telephone network.

Support for the Countries where your Customers Reside
Most international call forwarding service support major markets such as the U.S., Canada, U.K., India, and South America. But what if your customers are in Trinidad? Make sure that your customers can reach you using a local phone number by double checking that those countries are fully supported by your international call forwarding services provider.

Virtual Number Account Management

The easier your international call forwarding service is to configure, the better. After all, you may need to change the ring to number due to a staffing issue or power outage at the designated call center. Every minute that you waste trying to figure out how to do so is a minute where your callers can't reach you. Online account management tools that allow you to change the ring-to number in real time are invaluable. Not only can you easily reconfigure your international call forwarding service in a pinch, you can take advantage of low call forwarding rates to make inexpensive international calls. Simply change the ring to number to the number you want to call (and then change it back to your original ring to number afterward).

Account management tools generally allow you to change a variety of settings based on your preferences and needs. For example, in addition to changing the ring to number, you can also change the maximum wait time on answer, local ringtone, and more. You can also view detailed usage reports.

Fax Forwarding
Fax forwarding is a terrific addition to any international call forwarding service package. With this feature, you do not necessarily need a separate call forwarding number in order to receive local faxes, though you may want an additional one dedicated to receiving faxes if you expect a high volume of faxes. When a fax is sent to your international fax number, it is then forwarded to your email address as an attached image.

Flexibility and Choice
Another important consideration with all international call forwarding services involves flexibility and choice. Look for an international call forwarding service plan that does not require a long-term commitment with hefty early termination charges. Instead, opt for international call forwarding service on a month-to-month basis. This gives you the flexibility to establish phone numbers as needed, even if you only have a short-term need. In addition to the flexibility of a month-to-month program, you'll also want a wide selection of global phone numbers from which to choose as well as both local and toll free international numbers. The more choices your international call forwarding services provider offers, the more flexible the program will be as your needs change.
Advanced Call Forwarding Options
It's one thing to order an international phone number and designate a ring to number. Handling those calls, however, can be challenging. For example, what if you're in the United States, but your callers are in Asia? Standard hours for your callers will be the middle of the night for you!

Another advanced call forwarding option that is useful involves routing phone calls to specific ring to numbers based on the caller's country. For example, if you operate a multilingual call center that receives calls from around the world, it's smart to route country calls to customer service representatives that speak the appropriate language. These international call forwarding service allow callers in France to reach a French-speaking CSR at your call center while callers from Mexico would be routed to a Spanish-speaking CSR.

Choose your international call forwarding service wisely and you'll enjoy cost advantages, exceptional call quality, ease of use, flexibility, and choice. Meanwhile, your callers will be able to reach you by calling a local phone number without concerns about calling outside their countries. Order your international call forwarding service today.

Enjoy advanced international call forwarding free features such as time of day routing to ensure that calls are routed properly based on time zone.

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International Call Forwarding Service