On days when you work from home, you can switch the ring to number to your home phone line.
Some companies use virtual numbers to expand their presence by adding additional local phone numbers in other cities or additional states. For example, a California company may have a main office location in San Jose but they have customers in Los Angeles, San Diego and Sacramento.
Companies of any size can benefit from a virtual number. In fact, a toll free number can help a business compete by taking long distance charges out of the equation and adding credibility.
Many companies already market products or services internationally and have established a customer base overseas.
Customer Account Management
For example, if you record ‘Welcome to Innovative Solutions, please wait while we connect your call’, then this message will be played right after a caller dials your local or toll free number. It will also play if you have your virtual number on ‘do not disturb’.
Your call centers are in different time zones and also have certain language capabilities.
Alternatively, if you need to retreive your messages by phone instead of by email, simply dial your Virtual Number, enter (*) key and go to your voice mail menu and listen to your messages by phone.
Similar to the planning associated with a new physical office, if one were included in a company expansion plan, a virtual phone number also needs to be planned carefully even though there is no brick and mortar.
New virtual number countries available for International Call Forwarding