International Call Forwarding
- What is International Call
International call forwarding is a convenient way for businesses to connect with customers
and partners from around the world without the caller having to be concerned with the high cost of making international
calls. With international call forwarding, callers dial a phone number that appears to be an in-country phone number.
However, that call is forwarded to a phone located elsewhere.
- For example, if your
main office is in the United States but you have customers located in London, you could obtain a London phone number
and use international call forwarding to route those calls to your U.S. office. Your callers in London would dial
what appears to be a London phone number, yet they'll reach you in the United States.
- Benefits of International
With support for dozens of countries, you could use international call forwarding to establish
a presence in countries as varied as USA, Canada, Australia, Hong Kong, Japan, China, Brazil, Italy, Egypt, Iceland,
Oman, and Vietnam plus many more.
Facilitating global communication, international
call forwarding is extremely
flexible and easy to use. For example, if you choose an international call forwarding plan that includes online
account management tools, you could easily manage ring-to numbers, auto attendant settings, voice mail, time of
day routing, and other features.
Click for Rates
- Uses for International Call
- One of the most popular uses for international call forwarding is setting up local
branch offices around the world. Doing so can accomplish two important things.
First, it allows your business to look like it's local without having to invest in a physical location and local
staff. Second, it reassures callers that they won't have to pay high international rates to reach you out of their
country. In fact, the perception that your business is located elsewhere can be a major obstacle that prevents
callers from calling you. By providing callers with a local phone number, this obstacle is completely removed.
Some creative users have used international call forwarding as a way to make inexpensive international phone calls.
Since you can change the ring-to number quickly and easily, you could temporarily change the ring-to number to
ring to any number in the world that you need to call. For example, if you're in the U.S. and need to call a client
in Slovakia, you could change one of your U.S. phone numbers to ring to the client's phone number in Slovakia and
take advantage of your international call forwarding plan's low per-minute rates. Of course, you'd need to change
your ring-to number back to its original number once you complete your phone call.
Many people use international call forwarding as an affordable means of staying in touch with loved ones living
abroad. For example, if a loved one is stationed in Germany and you're living in Canada, you could set up a local
German phone number and use international call forwarding
to route any calls to your Canada landline or mobile phone. This would ensure that your caller in Germany can call
you at any time without worrying about incurring costly international toll charges.
Another creative call forwarding technique is often used by business travelers that want to avoid expensive roaming
fees when outside their service areas. These travelers typically purchase an inexpensive disposable cell phone
after arriving in a new country. This ensures that they can use the phone locally without roaming charges. However,
it can also allow them to be reached by colleagues and loved ones back home - if they have an international call
forwarding plan and configure the new cell phone's number as the ring-to number.
Click for Rates
International Call Forwarding
- As with most telecommunications services, international call forwarding
is available in several different plans. You'll need to decide between getting a local or toll free number. With
a local plan, your international callers would dial a local phone number for their country. If callers dial that
number from within its local calling area, they won't incur any fees.
However, callers from outside its local calling area would incur local or long distance charges. On the other hand,
an international toll free number would be free to callers. In either case, you would be responsible for the per
minute rates involved in forwarding the call to your ring-to number just as you would with a traditional toll free
Which should you choose - a local number or a toll free number? This depends on what you want to accomplish. For
example, if you're in the U.K but want to establish an office in San Diego, California, you may want to get a local
619 or 858 phone number. This can give your San Diego callers the impression that you're just down the street while
an 800 number wouldn't necessarily do that. On the other hand, if you want your U.S. customers to be able to reach
you from all 50 states without incurring toll charges, an 800 number with international call forwarding to your
U.K. office would be the better choice.
In addition to local versus toll free decisions, you'll also need to select a call forwarding plan with the features
that matter most to you. Features to look for include: call quality, support for the countries you plan on servicing,
online account management tools, local ring tones, and time of day routing.
Choose an international call forwarding or global virtual number provider that uses traditional
phone networks rather than VoIP technology as the call quality will be far superior. Local ring tones are important
as well as callers will notice any deviation from the norm. Time of day routing is highly desirable as it allows
you to effectively deal with the varying time zones that come with international communications.
Finally, consider an international call forwarding plan that offers affordable rates, rollover minutes, superior customer care, and month-to-month
plans with no long-term contracts. View rates for international call forwarding here.
Need a Global Virtual Number? View Global Virtual Number
International call forwarding enables
businesses of all sizes to establish themselves in new markets around the world without the expense of setting
up and staffing a local office.