You can change the ringtone by logging into your online control panel to change the ringtone to Spain, which will change the default setting and play a Spain ringtone to the callers instead of the USA ringtone.
Local Ring Tones
You can give a truly local calling experience to your callers by selecting a matching ringtone from your settings.
By default, your callers will hear the ringtone of your phone number that is set to receive calls from your Toll-Free or Local number.
For example, if your ring-to phone number is in the USA (that’s the number you want your calls forwarded to) and you have a Spain Toll Free or Local Number, your callers that dial your Spain number will hear the USA ringtone by default.
However, you can change the ringtone by logging into your online control panel to change the ringtone to Spain, which will change the default setting and play a Spain ringtone to the callers instead of the USA ringtone.
Fax to Email
When activated, this feature will allow you to use your Toll-Free number as a fax and will forward all incoming fax messages as an image file to your pre-determined email address. Please note that our Local Numbers are currently NOT fully compatible with this feature and may not receive faxes. Therefore, we recommend NOT using the Local Numbers with this feature and instead of trying the Toll-Free numbers.
By default you will see the Caller ID from the originating party as long as we the call originating network passes this information to our system. You can change the Caller ID setting to show your Toll Free or Local Number instead of the caller’s phone number from the settings in your control panel.
Voice Mail to Email
When activated, your Voice Mail picks up the calls when your line is busy or does not answer and forward the voice mails to your pre-designated email address as a voice file with the Caller ID info, time, date, and the length of the call.
Make sure to let your Toll Free or Local Number(s) be known by the people or institutions that will use them to reach you. In other words, after your account is activated and you receive your new virtual number, you would need to distribute it or advertise the number so your callers would be able to reach you at the ‘ring to’ number you specified.
Bear in mind that while the Local Numbers can be dialed from any country in the world, Toll Free Numbers will only work when dialed from the respective country.
For example a UK Toll Free Number can only be dialed from the UK while a UK Local Number can be dialed from the UK, China, Germany, Bahrain or any other country in the world.
When your virtual number is dialed, our system will instantly forward the call to your ring-to phone number (this will be the phone number you assigned for incoming calls to be forwarded to).
This includes Toll Free and local virtual phone numbers. There are many uses for virtual numbers. Some more obvious uses apply to businesses that wish to make it easy for their overseas customers to reach them by phone. Using a virtual number enables creating a phone presence in another country overnight instantly.
Regardless of where your business is located, you can now own a unique USA or global phone number and use this number on your business cards or distribute it to your international clients. The Virtual Number service will allow your clients to reach you at any phone number in the world by calling your virtual global phone number. Personal use:
If you travel to different countries on a regular basis, having a virtual number service permits you to give your family and friends a unique US or global number so they can contact you at any time using your international phone number.
Gain a presence in any of 94 countries by utilizing international call forwarding. Your new virtual number will automatically redirect your calls to any phone in any country, worldwide.
One of our customers asked if providing a local phone number would really help their sales. The market services in the UK and other countries but are located in Canada.
We suggested they get a local UK number in a city that would be most convenient for their UK customers. They decided on a London number since that would be central and a reasonable number to offer.
Since then we hear that the number now gets regular callers that are happy to call the UK local number and are pleased with the company for providing it. Many new UK callers feel comfortable calling the UK number and would not have called Canada directly because of international call costs.