Selective Call Divert

Your call centers are in different time zones and also have certain language capabilities.

Selective call divert is used to automatically divert the calls based on their country origination and route those calls to a specific call center with on-duty call center asociates that speak the same language as the callers country.

selective call divert for international call forwarding

Selective Country Call Divert: The Smarter Way to Route Global Calls and increase conversions.

Let’s be real—doing business globally isn’t just a luxury anymore. It’s practically a necessity. Whether you’re selling software, offering consulting, or managing international properties, the world is your market. But if you’re aiming to make clients feel at home, especially when they’re thousands of miles away, how you handle their phone calls can make or break a deal.

That’s where Selective Country Call Divert comes in.

This isn’t just call forwarding. It’s smarter, strategic, and language-aware. Let’s unpack how it works and how it can transform your customer service experience—and your bottom line.


🌎 What is Selective Country Call Divert?

Selective call divert is a telecommunications feature that automatically redirects incoming calls to different destinations based on the country of the caller.

For example, if someone in Japan calls your business, the system can recognize the country code and forward the call to a Japanese-speaking agent or a Tokyo-based call center. If someone calls from Germany, their call can go straight to your Berlin office or a German-speaking support team.

It’s a way to localize your global presence—without needing a physical office in every country.


📞 Why Businesses Use Selective Country Call Divert

Let’s say you run a multinational company or even a growing startup looking to break into international markets. Here’s how this feature can make a huge impact:

🤝 Build Trust with Local Phone Numbers

Imagine you’re a customer in Brazil. You’re comparing two similar services. One offers a Brazilian phone number with Portuguese-speaking agents. The other only offers a U.S. number with English-speaking support. Which are you more likely to trust?

With selective call divert, you can offer local numbers in every key country or region. The calls can then be redirected to wherever your team is—whether that’s an international call center, a remote worker, or a sales team on the go.

“A local number gives your clients peace of mind. It says: ‘We’re here, and we care about your comfort.’”


🧠 How It Works – A Quick Breakdown

Selective call divert relies on your phone system or virtual PBX identifying the country of origin for each incoming call using the caller’s phone number prefix (country code).

From there, it follows a pre-set rule or flow, such as:

📍 If call is from France ➜ Route to Paris office
📍 If call is from the U.S. ➜ Route to English-speaking support in New York
📍 If call is from Mexico ➜ Route to Spanish-speaking sales rep in Miami

You’re in full control of the routing logic, and you can change it anytime.


🧳 Perfect for International Business Operations

Whether you’re running a travel agency, a legal firm, a tech support company, or a product distributor, global reach is essential. Selective call divert ensures you’re not just reachable but relevant.

Here’s how:

🌐 1. 24/7 Global Coverage

No more losing leads because they called after hours in your time zone. Route calls to on-duty agents based on the caller’s country and time zone, ensuring a real human answers when your client needs help.

💬 2. Multilingual Support

Speak your customer’s language—literally. Divert calls from Germany to German-speaking reps. Route Chinese customers to Mandarin-speaking support. Language builds comfort and credibility.

⏱️ 3. Faster Resolutions

Routing calls to the right team from the start means fewer transfers and less frustration. Your clients feel heard, and your teams can work more efficiently.


🛠️ Examples of Smart Use Cases

Here’s how companies are already leveraging this game-changing feature:

🏢 Global Real Estate Firms

Divert inquiries from foreign investors to teams that speak their language and understand local expectations.

🛍️ E-commerce Brands

Route support calls from Europe to EU-based reps who understand regional delivery and payment systems.

🧳 Travel & Hospitality

Handle bookings from different countries by sending calls to local agents who know visa rules, seasons, and cultural preferences.

🏥 Medical Tourism

Divert calls from patients in the Middle East to Arabic-speaking coordinators who can explain procedures and logistics.


🚀 How to Set It Up

You don’t need a whole IT department to get started with selective call divert. In fact, many virtual phone systems, VoIP providers, and cloud-based PBX platforms offer this as part of their service.

Here’s a basic setup checklist:

🔹 Choose a provider that offers virtual numbers in multiple countries
🔹 Define your call routing rules (based on country codes)
🔹 Assign each rule to the appropriate call center or team
🔹 Test it thoroughly before going live
🔹 Keep monitoring and updating based on call volume and customer feedback

Some advanced platforms even allow time-based and language-based routing, adding another layer of customization.


🧠 Pro Tips for Maximum Impact

To get the most out of selective country call divert:

✅ Use local numbers with local area codes, not just country codes
✅ Train your teams in cultural communication—language isn’t everything
✅ Pair call routing with CRM systems so agents know who’s calling
✅ Record calls (where legally allowed) to improve service quality
✅ Offer voicemail in the caller’s language if no agent is available


💡 Final Thoughts

If you’re expanding globally, customer trust is everything. Selective call divert isn’t just a phone feature—it’s a customer experience strategy. It shows you care enough to be local, even when you’re operating halfway around the world.

With the right setup, you can:

  • 🌍 Offer local phone numbers
  • 🧠 Provide language-specific support
  • ⏱️ Speed up response times
  • 💼 Gain a competitive edge in new markets

In short: You sound local, even if you’re not.

So whether you’re already operating internationally or just thinking about it, selective call divert is one of the smartest tools you can add to your communication toolkit.



🚀 How to Set It Up

You don’t need a whole IT department to get started with selective call divert. In fact, many virtual phone systems, VoIP providers, and cloud-based PBX platforms offer this as part of their service.

One highly regarded option is GlobalVirtualNumbers.com. They specialize in international call forwarding, virtual phone numbers, and country-specific routing, making them an excellent choice for businesses that need smart, flexible solutions for global communication.

Here’s a basic setup checklist:

🔹 Choose GlobalVirtualNumbers.com that offers virtual numbers in multiple countries
🔹 Define your call routing rules (based on country codes or regions)
🔹 Assign each rule to the appropriate call center or on-duty agent
🔹 Test each routing path thoroughly before going live
🔹 Monitor performance and update routes based on time zones, call volume, or customer feedback

The platform—GlobalVirtualNumbers.com—also offer advanced features like language-based routing, time-of-day rules, and real-time monitoring, which can elevate your selective call divert strategy.


🧠 Pro Tips for Maximum Impact

To get the most out of selective call divert:

✅ Use local or toll-free numbers with familiar area/country codes
✅ Partner with a provider like GlobalVirtualNumbers.com that supports advanced, customizable routing
✅ Train your global team in cultural nuances—not just language
✅ Integrate call routing with your CRM or helpdesk system
✅ Enable voicemail in multiple languages for missed calls
✅ Review call reports regularly to optimize routing rules and improve service

Learn more about features…

Change account preferences 24/7

Customer Account Management

Customer Account Portal

Virtual Number customers can easily manage their account including changing account settings, adding additional services, start up or modify advanced features, change the ring-to number, modify call forwarding preferences, view invoices and call details– including caller ID, date, time and call duration.

Customers can access account anytime from any web enabled computer.

Virtual Number Call Forwarding for College Students

Virtual Number Call Forwarding for College Students

Virtual Numbers are a better way to manage a college student’s phone needs. Consider virtual number call forwarding.

Virtual Number Call Forwarding

You can use virtual number call forwarding in several ways to reduce your student’s long distance bills and ensure that you can be reached no matter where you may be located.

In order to understand how you and your college student can benefit from virtual number call forwarding, you’ll need to understand what virtual number call forwarding is.   At its most basic, virtual number call forwarding is a phone number that is not attached to a physical phone. You can set your virtual number to ring to any phone.

Get Your Own Toll Free Virtual Number

As the parent of a college student, you don’t want to miss a single call. While cell phones are a great choice, they do have limits. For example, what happens if your cell phone’s battery is dead? What if you’re traveling in an area with spotty coverage? With virtual number call forwarding, you can receive calls on your cell phone if desired or you can set up your virtual number to ring to a different phone such as your home phone, office phone, or hotel room phone.

Parents who pay their students’ phone bills one way or the other should consider getting a toll free virtual number. Since the number is toll free, your student does not need to worry about costs or running out of minutes on a prepaid phone card. Meanwhile, toll free virtual number call forwarding plans are available with low per minute rates. You may even find that ordering a toll free number for your college student is one of the cheapest ways to receive long distance calls.

Once you have your number, give it to your college student and any other children, family members, or friends you want to be able to reach you no matter what. Use the online account management tool or voice menu to set up your default ring-to number and access other features. You may even want to enable simultaneous ringing (a feature that rings several designated ring-to numbers at the same time) or sequential routing (a feature that tries several designated numbers in a predefined sequence).

Get Your Child a Virtual Number

In addition to getting a virtual number call forwarding plan for receiving calls from your college student, it may make sense to get one for calling your student.

When picking a number, keep in mind that even if your child is located in another city or state, it’s often smarter to choose a number that’s local to you because you’ll be dialing the number and paying for the calls you make.

Consider either a toll free number or a number that’s inside your local calling area. Either way, you will incur a low per minute fee for the call forwarding service. Choose a toll free virtual number call forwarding number if you frequently travel outside of your local calling area to keep your costs as low as possible.

It’s up to you how you allow your child to use the virtual number. For example, some parents set up simultaneous ringing so that the virtual number call forwarding automatically rings the child’s dorm line and cell phone. Others teach their kids how to change the ring-to number at will. If your child is likely to forget to change the number, activating simultaneous or sequential ringing is recommended.

It’s also up to you whether or not you tell your child what the number is. For example, if your child shares the virtual number with casual friends and acquaintances, you’ll end up paying for their calls.

If you’d prefer to contain your costs and limit them to only the calls you make, then order virtual number call forwarding, set it up, and keep the details to yourself.

Virtual Numbers and International Travel

Another benefit of virtual number call forwarding is that you can use your virtual number when traveling internationally. If your child will be spending a semester overseas, you can simply change the ring-to number to the overseas destination and dial your child as you normally do. Likewise, if you must leave the country, you can change your ring-to number to your international location and receive phone calls from your college student no matter where in the world you might be.

Using virtual number call forwarding to make and receive phone calls from a college student is a terrific choice for any parent. Order one for your college student to use to reach you and one for you to reach your college student. You’ll both be better able to find each other, and you can enjoy low per minute rates.

Learn more

Call Forwarding for Small Businesses

On days when you work from home, you can switch the ring to number to your home phone line.

Companies have long used international virtual numbers to appear local in markets where they lack a physical location.

Call Forwarding Number Small BusinessThey do this by establishing a local virtual phone number and then using call forwarding to route those calls to a call center located internationally.

For example, a caller in Savannah, Georgia might dial what appears to be a local number, yet the call will ring to a call center located in some other city, or country for that matter.

As a small business owner, you can use call forwarding in a similar fashion. For example, if your ideal clients are located in New York City but you’re in Los Angeles, you could order and publish a New York City virtual number and then instantly divert those calls to your LA office. Your clients and prospects do not necessarily need to know that you’re on the other coast.

Establishing a local phone presence

In addition to establishing a local presence elsewhere, many business professionals use call forwarding to ensure that they never miss a call despite frequent travel. While you could use your cellphone to ensure this, you may not want your customers, prospects, and colleagues to have your cellphone number directly. By using call forwarding, you can control when and where you’ll receive calls.

For example, you could order an 800 or local phone number and set up call forwarding to your main office line. On days when you work from home, you can switch the ring to number to your home phone line. When traveling on business, you could forward your calls to your cellphone or hotel room.

By using call forwarding in this manner, you can be reached wherever you are without having to give out your private phone numbers. In addition, should you move your office, you will not need to change your business cards, stationary, and advertising materials. Simply change your ring to number.

Global call forwarding is a flexible tool that allows for localization and portability. It’s an affordable option that works beautifully for international, domestic, big and small businesses alike that do business globally but need to be accessible locally.

More….

Virtual Phone Numbers as a business tool

Some companies use virtual numbers to expand their presence by adding additional local phone numbers in other cities or additional states. For example, a California company may have a main office location in San Jose but they have customers in Los Angeles, San Diego and Sacramento.

Whenever you browse the Web or watch a TV commercial, or listen to a radio, no doubt you will be asked to call a phone number by a sponsor.

Remote Virtual Phone Number

They all utilize virtual phone numbers.  Of course, not all virtual numbers are used for advertising products and services.

The numbers you see and hear in the media are typically diverted to landlines or a mobile phone number. Many possible uses of a virtual phone number include a virtual office in a remote location, IT support, and international virtual numbers are used by businesses located in any country to create easy access by their customers or potential customers.

Where do you want a Virtual Phone Number

Most of the time a virtual number is acquired in an city or country other than where the office is physically located. This is one of the high value aspects of virtual phone numbers for businesses, the ability to provide a phone number in a locale where the enterprise wants to do business by offering a ‘local’ number even though the real office can be on the other side of the planet.

Some companies use virtual numbers to expand their presence by adding additional local phone numbers in other cities or additional states. For example, a California company may have a main office location in San Jose but they have customers in Los Angeles, San Diego and Sacramento.

Adding additional virtual numbers creates a phone presence in remote areas of interest without adding a physical office or staff.

Learn more about virtual numbers….

Simultaneous Ringing Call Divert

A customer may have very important calls and simply wants the calls to follow whatever phone number he/she may be near at the time.

The Simultaneous Ringing feature enables your virtual number to divert calls to a maximum of 10 different phone numbers, even if they are located in different countries.Simultaneous Ringing feature

 

 

These numbers will ring in unison.  The network automatically connects the call to the first number that answers.

Is this a useful feature for you?  It could be, however most customers probably have less of a requirement.  Perhaps 3 or 4 numbers is what the normal customer requires.

But some customers do use this feature to because they have a widespread network of call centers and the calls may be crucial to be answered by a human.  Or a customer may have very important calls and simply wants the calls to follow whatever phone number he/she may be near at the time.

View details….

Local Ring Tones

Local Ring Tones: Making Your Virtual Number Feel Like Home

When you’re running a business that serves customers in multiple countries, every little detail matters in how people perceive your brand. One surprisingly powerful but often overlooked feature? Local Ring Tones.

If you’ve ever called a number overseas and heard an unfamiliar ring sound, you probably felt instantly aware you were making an international call. That sound alone can create a mental barrier. But what if you could change it?

That’s where Local Ring Tones come in — and they can make a world of difference in building comfort and trust with your callers.


What Are Local Ring Tones?

Simply put, Local Ring Tones are the ringback sounds your callers hear when they dial your number — but customized to match the style of ringing they’d expect in their own country.

Instead of the standard US ring tone (which has a “ring… ring…” pattern with a specific pitch and pause), a caller in the UK could hear the familiar UK cadence, or a caller in Japan could hear the Japanese version.

📞 Example:
Let’s say you run a US-based company, but you’ve set up a UK virtual number so British customers can call you without international dialing costs. By enabling a UK Local Ring Tone, your caller hears the exact same sound they’d get if they were calling a business down the street — even if you’re answering from Los Angeles.


Why Local Ring Tones Matter

This may seem like a small detail, but in customer communication, familiarity breeds comfort.

Here’s why businesses find them valuable:

Psychological Comfort – Customers often feel more at ease calling a number that “sounds local.” It makes your business feel closer, more accessible, and more trustworthy.

🌍 Authentic Local Presence – If you’re investing in a local virtual number, pairing it with the correct local ring tone completes the illusion that you have a presence in that country.

💼 Professionalism – It shows you’ve thought about the customer experience down to the smallest detail.


Customizing Your Virtual Number for Maximum Effect

A virtual number on its own is already a powerful tool for expanding into new markets. But customizing it with Local Ring Tones is like adding a layer of polish that makes the experience seamless for your customers.

🔧 Here’s how customization can enhance your virtual number’s usefulness:

  • 🎯 Country-Specific Ring Tones – Match the sound to your customer’s country to give them a local feel.
  • 🗣 Custom Greetings – Greet callers in their native language for extra personalization.
  • 📊 Call Routing Rules – Send calls to the right department, location, or time zone instantly.
  • 🎵 On-Hold Music Choices – Use styles familiar to your target audience to keep them engaged.

These details can make your overseas operations feel like an extension of your customers’ home market — rather than a distant branch.

Local Ring Tones by Country – Examples

Each country has its own unique ring pattern — sometimes even within regions.

Here’s a quick comparison of a few common examples:

CountryTypical Ring Tone SoundCadence Pattern
🇺🇸 United States / CanadaLong “ring… ring…”2 seconds ON, 4 seconds OFF
🇬🇧 United KingdomDouble “ring ring… ring ring…”0.4 sec ON, 0.2 sec OFF, 0.4 sec ON, 2 sec OFF
🇦🇺 AustraliaSimilar to UK, slightly slower0.4 sec ON, 0.2 sec OFF, 0.4 sec ON, 2.5 sec OFF

Note: These are approximations — the exact tone may vary slightly by provider and region.

Real-World Scenario

Imagine this:

You’re a US-based software company expanding into the UK. You buy a UK virtual number so customers don’t have to make an expensive overseas call.

  • Without Local Ring Tone: Your UK customer calls and hears the US-style long ring. They immediately know this isn’t a true UK-based operation.
  • With Local Ring Tone: The same customer hears the familiar “ring ring” of a UK call, assumes you’re right there in Britain, and proceeds with confidence.

It’s a subtle shift — but one that can improve your connection rate and first impressions dramatically.

How to Set Up Local Ring Tones

Most reputable virtual phone service providers allow you to enable Local Ring Tones in your account settings. The steps usually look like this:

  1. Log in to your virtual phone system dashboard.
  2. Select your number (e.g., UK virtual number).
  3. Look for a “Ring Tone” or “Call Experience” setting.
  4. Choose the country ring tone that matches your number.
  5. Test the number from within that country or using a simulator.

📌 Pro Tip: If your provider doesn’t offer Local Ring Tones, consider switching to one that does like us! — it’s worth the added authenticity.

The Bigger Picture – Building Trust Across Borders

Local Ring Tones are just one piece of the puzzle in creating a frictionless international calling experience. Combine them with:

  • Local Caller ID – Display a recognizable local number when calling customers back.
  • Multi-Language IVR – Interactive voice menus in the caller’s language.
  • Time Zone Routing – Avoid ringing customers in the middle of the night.

The goal is to remove any subconscious barrier a caller might feel — making your business approachable no matter where you’re physically located.


Bottom Line

If you’ve invested in a virtual number for another country, don’t stop there. Adding Local Ring Tones transforms the call from “foreign” to “familiar,” improving comfort, trust, and the likelihood of repeat business.

In global communication, even the smallest details matter — and this is one of those details that can pay off big.

🌟 Pro takeaway: The ring tone your customers hear sets the tone for the entire conversation. Make it sound like home.

the wave patterns of US, UK, and Australia ring tones

Learn more about virtual phone number feature….

Virtual Numbers | A Closer Look

Similar to the planning associated with a new physical office, if one were included in a company expansion plan, a virtual phone number also needs to be planned carefully even though there is no brick and mortar.

Building Your International Presence Without a Physical Office

Virtual Numbers

Virtual numbers connectivity means in today’s hyper-connected economy, global reach isn’t just a growth option—it’s a business necessity. Most successful enterprises, and even ambitious start-ups, understand that achieving growth in new international markets is essential for revenue expansion and brand visibility.

But here’s the challenge: expanding globally can be expensive—setting up offices, hiring local staff, managing compliance, and coordinating logistics. That’s why many forward-thinking companies are leveraging virtual phone numbers as a cost-effective way to establish a local presence in foreign markets without needing brick-and-mortar operations.


🌍 Why Virtual Numbers Are a Game-Changer

Imagine you run your business from Country B, but you want to attract customers in Country A. Without a local contact option, customers in Country A would need to make an international call to reach you—something that many people find inconvenient, expensive, or unappealing.

That’s a sales barrier. Potential customers are far more likely to pick up the phone if they can call a local number—even if the call is seamlessly forwarded to your office halfway across the globe.

Example:
A software company in the U.S. launches a marketing campaign in France. Instead of publishing a U.S. phone number, they use a Paris-based virtual number. French customers dial a familiar local format, and the call routes instantly to the U.S. headquarters—or even better, to a French-speaking support team.


📌 Benefits of Using Virtual Phone Numbers

Here’s why they’ve become essential for international growth:

  • 🌎 Instant Local Presence – Appear as if you have a physical office in the target country without the cost or complexity.
  • 💰 Lower Customer Barriers – Eliminate international dialing charges for your prospects and customers.
  • 📞 Flexible Call Routing – Route calls to any device or call center, anywhere in the world.
  • 🔄 Scalability – Add or remove numbers as your marketing strategy evolves.
  • 🎯 Targeted Marketing – Assign different numbers for campaigns, tracking which ads generate calls.

🛠 Planning Your Virtual Number Setup

Just as you would carefully plan a new physical office, setting up a virtual number requires forethought.

1. Identify Your Target Market

Ask yourself:

  • Where are your potential customers located?
  • Do they typically use mobile phones, landlines, or VoIP services?
  • What languages and time zones do they operate in?

2. Align Payment and Logistics

If you sell products, ensure customers in the new country can pay using their preferred methods. This might mean expanding payment processing options or integrating local e-wallet services.

For physical products, review your shipping policies—international orders may require new packaging, customs documentation, or local distribution partners.

3. Number Selection

Choose a number type that aligns with your brand and marketing goals:

  • 📍 Local Numbers – Ideal for showing a neighborhood or city-level presence.
  • 📞 Toll-Free Numbers – Best for national reach without cost to the caller.
  • 🌐 Universal International Freephone Numbers (UIFN) – Single number that works in multiple countries.

🔄 Call Routing Strategies

One of the greatest advantages of virtual phone numbers is intelligent call routing.

You can:

  • Route by Time of Day – Forward calls to one office during business hours, and to another location after hours.
  • 🌎 Route by Caller Location – Identify the caller’s origin and connect them to the right language support or regional office.
  • 📱 Route to Mobile or Desktop Apps – Perfect for remote or hybrid teams who don’t work from a fixed location.

Example:
A global retailer uses a France virtual number. Calls during French business hours go to the Paris team. After 6 PM, calls automatically forward to Montreal, where French-speaking agents handle late inquiries.


📶 Call Quality Matters More Than Price

When companies first explore virtual numbers, it’s tempting to chase the lowest possible rates. But here’s the truth:
🚫 Low price often means low quality—dropped calls, poor audio, and frustrated customers.

If you’ve gone to the effort of creating a local presence, poor call quality undermines the entire strategy. Customers need to hear every word of your conversation, not just every third syllable.

📌 Tip: Choose providers that offer:

  • Multiple carrier routes for redundancy
  • Low latency international connections
  • SLA-backed uptime guarantees

Switching providers midstream because of quality issues can be disruptive and costly—so it pays to choose wisely from the start.


💡 Pro Tips for Maximizing Virtual Number ROI

  • 📊 Track and Measure – Use analytics to see which numbers generate the most calls and conversions.
  • 🎙 Record Calls for Training – Improve sales and support scripts using real customer interactions.
  • 🗣 Offer Local Language Support – Increases trust and conversion rates.
  • 📨 Integrate with CRM – Capture caller data automatically for follow-ups.
  • 🔄 Stay Flexible – Test different routing schedules, number types, and advertising channels.

🏆 Choosing the Right Provider

Not all virtual phone number providers are created equal. Look for:

  • 🌐 Global Coverage – Numbers available in the countries you want to target.
  • 💵 Transparent Pricing – No hidden fees for forwarding or setup.
  • 📞 Advanced Features – Voicemail-to-email, IVR menus, call queuing, and more.
  • ⚙️ Scalability – Ability to add more numbers quickly as you grow.

🚀 The Bottom Line

Virtual numbers are one of the smartest, most cost-effective ways to build an international presence. They break down communication barriers, make customers more likely to reach out, and allow businesses to scale globally without the overhead of physical offices.

Whether you’re a start-up dipping your toes into a new market or an enterprise aiming to strengthen your global footprint, the right virtual number strategy can make all the difference.

If you want to expand internationally while keeping costs lean, start by mapping out your target markets, choosing the right number type, investing in quality routing, and partnering with a reliable provider.

Number TypeBest ForPros ✅Cons ⚠️
Local NumberBusinesses wanting a city-level presence– Builds trust with local customers 🏙- Familiar dialing format- Often cheaper than toll-free– Limited to one city/region- May not appeal to nationwide audience
Toll-Free NumberNationwide customer service or sales lines– Free for the caller 📞- National reach- Easy to remember– Caller may know it’s not local- Slightly higher monthly cost
UIFN (Universal International Freephone Number)Brands targeting multiple countries with one number– Single number works in many countries 🌍- Consistent branding- Saves time managing multiple numbers– Higher setup and monthly fees- Not supported in every country

Learn more

Serbia Call Forwarding

Doing business in Serbia? Create a phone presence in Serbia quickly.

Enable a phone presence in Serbia with a Serbia Call Forwarding phone number.

Serbia Call Forwarding – How a Local Number Can Skyrocket Your Business in Serbia

If you’re looking to grow your business in the Balkans, Serbia is a market you shouldn’t overlook. With its strategic location, growing economy, and digitally active population, Serbia offers tremendous potential for international and domestic businesses alike.

One of the most effective – yet often underestimated – tools to capture this opportunity is call forwarding. Or as we’ll highlight for SEO purposes, serbia call forwrading.

Whether you’re based in Belgrade, Novi Sad, Niš, or even outside of Serbia entirely, offering an in-country Serbia contact number that forwards calls to your preferred phone line (anywhere in the world) is a game-changer for sales and conversions.


What is Serbia Call Forwarding?

Serbia call forwarding is a service that allows you to have a local Serbia phone number (geographic or toll-free) that automatically forwards incoming calls to any phone number you choose — whether it’s in Serbia, another European country, the U.S., or anywhere else.

For example:
If you run an IT services firm in Germany but want Serbian customers to reach you easily, you can get a Belgrade local number. When Serbian clients call it, the call is instantly forwarded to your main office line in Munich — no extra hassle for them, no expensive long-distance charges for the caller.


Why Serbia Call Forwarding Works So Well for Businesses

Let’s be honest — customers are more likely to pick up the phone and call a business if:

  • They see a familiar local area code or toll-free number.
  • They don’t have to pay international calling charges.
  • They believe the business is accessible and understands their local market.

By using serbia call forwrading, you check all three boxes.

Here’s why it matters:

📞 Local Trust Factor – Customers prefer doing business with companies that appear to have a local presence. A Serbian number makes your brand look more approachable and trustworthy.

💰 Boost Conversions – Local numbers can increase call volume, and more calls often lead to more sales.

🌍 Global Accessibility – You can be physically anywhere in the world while appearing local to Serbian callers.

🛠 Scalable & Flexible – Need to forward calls to different departments or time zones? Easy. Serbia call forwarding services can route calls to mobile phones, office lines, or even VoIP systems.


How Serbia Call Forwarding Boosts Sales and Conversions

Let’s take an example:

Imagine you’re running an e-commerce store that ships custom-made shoes to customers in Serbia. If you only list a U.K. phone number on your site, many Serbian shoppers will hesitate to call because of the cost and perceived hassle.

Now, replace that with a local Belgrade number that forwards to your U.K. sales office. Suddenly:

  • More people call with questions.
  • You can answer in real time, reducing abandoned carts.
  • The trust factor skyrockets, leading to higher conversion rates.

Potential Serbian Companies That Could Benefit from Call Forwarding

Here’s a list of sectors and example businesses in Serbia that could see immediate results by offering an in-country Serbia contact number in the regions where they have the most customers now:


🏦 Banking & Financial Services

Local banks and fintech companies often have clients abroad or in other Serbian cities. A local number in each major city can help them connect better. Examples:

  • Banca Intesa Beograd
  • Komercijalna Banka
  • AIK Banka

🏨 Hotels & Hospitality

Hotels and travel agencies can offer local numbers for travelers booking from other cities or countries. Examples:

  • Hotel Moskva, Belgrade
  • Square Nine Hotel, Belgrade
  • Mona Plaza Hotel

🚚 Logistics & Courier Services

Couriers can forward calls from multiple cities to a central dispatch center. Examples:

  • City Express
  • BEX Express
  • Post Express Serbia

💻 IT & Software Development

Serbia is a tech hub. IT firms with foreign clients can provide a Serbian contact number for trust and accessibility. Examples:

  • Vega IT Sourcing
  • Levi9 IT Services
  • Quantox Technology

🛍 Retail & E-Commerce

Local stores expanding online can offer numbers for customers in high-order regions. Examples:

  • Gigatron (electronics)
  • Tehnomanija
  • Sport Vision

🏥 Healthcare & Clinics

Private medical facilities can attract patients from different Serbian cities or abroad. Examples:

  • Bel Medic
  • Euromedik
  • MediGroup

🎓 Education & Training

Universities and private schools can provide local contact numbers for student inquiries. Examples:

  • University of Belgrade
  • Singidunum University
  • Metropolitan University

Where to Place Your Serbia Call Forwarding Number for Maximum Impact

Once you get your local Serbia number, it’s not just about having it — it’s about making it visible where it matters most:

📍 On Your Website Header – Every page should have it.
📍 In Email Signatures – Makes customer follow-up easier.
📍 On Social Media – Especially Facebook and Instagram, where many Serbian customers engage with businesses.
📍 On Business Cards & Brochures – Keeps your number accessible offline.
📍 In Online Ads – Local numbers in Google Ads can boost click-to-call rates.


Advanced Call Forwarding Features for Serbia Numbers

A good Serbia call forwarding service often comes with powerful features:

📊 Call Analytics – See where calls are coming from and when peak call times occur.
Time-Based Routing – Forward calls differently during business hours vs. after-hours.
🌐 Multi-Country Forwarding – Use your Serbia number alongside numbers in other countries.
🔄 Simultaneous Ring – Have calls ring on multiple phones at once.
🎙 Custom Greetings & IVR – Give callers a professional first impression.


Why This Works Even If You’re Not in Serbia

This is the beauty of serbia call forwrading — you don’t need to have a physical office in Serbia. A local number creates the perception of local presence, which is often all you need to win trust and secure sales.

It’s particularly useful for:

  • Foreign exporters selling to Serbian distributors.
  • Global SaaS companies serving Serbian clients.
  • Tourism businesses attracting Serbian travelers.

Final Thoughts

Serbia is a growing market with plenty of business opportunities. But success in any market comes down to accessibility and trust. Serbia call forwarding gives you both.

By getting a local Serbia number that forwards calls to your actual phone line — whether you’re in Belgrade, Berlin, or Boston — you make it easy for customers to reach you, eliminate barriers to communication, and boost your chances of closing the deal.

Learn more

New virtual number countries available for International Call Forwarding

New virtual number countries available for International Call Forwarding

Call Diverting Service.  Own a Virtual Number.  Enable call divert to any phone in any country. 

Virtual Phone Number Country ChoicesCreate a virtual number presence in any of the countries listed.

See global Virtual Number database and Rates here

 

Australia Call Diverting Service – Virtual Phone Number availability Australia

Create a phone presence in Australia utilizing a virtual phone number.

Create a phone presence in Australia. Divert calls to your Australia number instantly diverted to any phone worldwide.

Choose from many Australian local city numbers or Australia Toll Free.

Is Australia your home or is it your target market?

Australia is growing impressively with excellent economic growth. Most Australian based enterprises are doing more business globally.

When you buy an Australian virtual phone number, you’re automatically expanding your reach into Australia in all metropolitan cities not only the larger municipalities like Sydney, Melbourne, Perth, and Brisbane but scores of other city choices.

Australia call forwarding numbers are a cost effective solution that enables you to penetrate the Australia market and create a direct line back to your offices in the U.S. or any country, all without opening a brick and mortar office in Australia.

According the the CIA World Factbook, in recent decades, Australia has become an internationally competitive, advanced market economy due in large part to economic reforms adopted in the 1980s and its location in one of the fastest growing regions of the world economy. Long-term concerns include an aging population, pressure on infrastructure, and environmental issues such as floods, droughts, and bush fires.

Australia is the driest inhabited continent on earth, making it particularly vulnerable to the challenges of climate change. Australia is home to 10 per cent of the world’s biodiversity, and a great number of its flora and fauna exist nowhere else in the world.

Owning a private international call forwarding Australian virtual phone number is now simplified.

View rates and learn more

Netherlands Virtual Number for International Call Forwarding

Virtual number Netherlands | International Call Forwarding

Netherlands Call Forwarding Number: Your Gateway to Dutch Business Success

If you’re looking to grow your business in Europe, the Netherlands should be on your radar. This small but economically powerful country is home to a highly educated, tech-savvy population and is a hub for international trade.

Whether your company is in finance, technology, retail, logistics, or professional services, making a strong first impression with Dutch clients can mean the difference between breaking into the market and getting lost in translation.

One of the most effective tools for building that connection? A Netherlands virtual number.


🌍 Why the Netherlands Is a Smart Market to Target

The Netherlands isn’t just tulips, windmills, and canals — it’s a high-income nation with an open economy and strong global trade networks.

Known for its strategic location, it serves as a gateway to both European and international markets. Here are a few reasons why doing business there makes sense:

  • 📈 Strong Economy: Consistently ranked among the world’s most competitive economies.
  • 🚢 Strategic Logistics Hub: Rotterdam is the largest port in Europe; Schiphol Airport is a major international hub.
  • 💻 Tech-Savvy Population: One of the highest internet penetration rates in the world.
  • 🌐 Business-Friendly Environment: Stable regulations, strong rule of law, and a high level of English proficiency.

If you want to tap into this lucrative market, communication is key. That’s where a Netherlands phone number comes into play.


📞 What Is a Netherlands Virtual Number?

A virtual phone number is a cloud-based number that isn’t tied to a specific phone line or device. You can route calls to your office, mobile phone, or call center — anywhere in the world.

For businesses, this means you can have a Netherlands phone number that works exactly like a local line, even if your company headquarters is thousands of miles away.

Example:
If your company is based in New York, you can still advertise a local Amsterdam number. When Dutch clients dial it, the call can be forwarded to your team in the U.S., Europe, or anywhere you choose.


🤝 Why a Netherlands Phone Number Builds Trust

For many customers, seeing a familiar local number makes them feel more comfortable picking up the phone. It’s human nature — people trust what feels familiar and accessible.

Here’s what a local Netherlands number can do for your brand:

  • 📍 Local Presence Without an Office: Show potential clients you’re “in the neighborhood.”
  • 💬 Easier Communication: Customers are more likely to call if they don’t have to worry about international dialing costs.
  • 🤝 Builds Credibility: Local numbers signal stability and commitment to the market.
  • ⚡ Faster Response Time: Calls can be routed instantly to your team, no matter where they’re located.

💡 Business Scenarios Where a Netherlands Phone Number Shines

A Netherlands virtual number isn’t just for multinational corporations. It can be useful in multiple business situations:

  • 🏢 International Companies Expanding into the Netherlands – Test the market without investing in a physical office.
  • 🛒 E-commerce Stores Serving Dutch Customers – Offer customer service in the same time zone.
  • 📦 Logistics & Freight Forwarding – Coordinate shipments with Dutch ports and warehouses.
  • 🎓 Educational Institutions – Support Dutch students applying to programs abroad.
  • 💼 Professional Services Firms – Law firms, accountants, and consultants can present a local touch.

⚙️ How It Works

Setting up a Netherlands virtual phone number is straightforward:

  1. 📲 Choose Your Number Type
    • Local geographic numbers (e.g., Amsterdam, Rotterdam, Utrecht) for a city-specific presence.
    • Toll-free 0800 numbers for nationwide reach.
  2. 🔗 Set Call Forwarding Rules
    • Forward calls to your main office, mobile phone, or call center.
    • Use time-of-day routing to match Dutch business hours.
  3. 📞 Receive & Make Calls
    • Incoming calls go through the cloud to your chosen device.
    • Outgoing calls can display your Netherlands phone number as the caller ID for consistency.

📊 Benefits Beyond Calls

A Netherlands virtual number offers more than just voice communication. Many providers include features that help you manage and analyze your customer interactions:

  • 📩 Voicemail to Email – Get voicemail recordings delivered to your inbox.
  • 📝 Call Recording – Keep a record for quality assurance or compliance.
  • 📅 Time Zone Routing – Route calls based on local business hours.
  • 📈 Call Analytics – Track call volumes, durations, and missed calls to improve service.

💶 Cost Efficiency Compared to a Physical Office

Opening an actual branch office in the Netherlands can be costly — you’ll face rent, utilities, staffing, and legal requirements. A virtual number eliminates those expenses while giving you an authentic local presence.

  • ✔ No Office Lease
  • ✔ No Local Staff Required
  • ✔ Minimal Setup Time

📢 Marketing Advantage

Imagine placing a Netherlands phone number on your website, email signature, and ad campaigns. Potential customers will feel you’re approachable and established in the Dutch market — even if your main operations are elsewhere.

This works especially well for Google Ads, Facebook Ads, and local directory listings, where a local number can boost click-through rates and inquiries.


🚀 Steps to Get Started Today

  1. Decide Your Target Market – Amsterdam for tech and finance, Rotterdam for shipping and logistics, Utrecht for education, etc.
  2. Select a Reliable Provider – Choose one that offers clear call quality, 24/7 support, and flexibility.
  3. Promote Your Number – Add it to your website, social media, and business listings.
  4. Train Your Team – Ensure staff are ready to greet Dutch customers professionally.

🏁 Conclusion: A Smart Move for Any Global Business

If you’re serious about entering or expanding in the Dutch market, a Netherlands phone number is one of the smartest and most cost-effective steps you can take. It provides instant credibility, makes communication seamless, and shows customers you value their convenience.

In a competitive global marketplace, those small trust-building details can make all the difference.

CityArea CodeBusiness Highlights
Amsterdam020Financial hub, tech startups, creative industries
Rotterdam010Major shipping & logistics center, Europe’s largest port
The Hague070Government, international law, embassies
Utrecht030Education, transportation, corporate headquarters
Eindhoven040Technology, design, innovation hub
Maastricht043Tourism, education, cross-border business
Groningen050Education, energy, research
Arnhem026Energy sector, creative industries
Leiden071Biotechnology, education
Haarlem023Media, creative arts, historical tourism

Create a phone presence in The Netherlands without a brick and mortar location.

Own a private Netherlands virtual call forwarding number.

Have your Netherlands calls diverted to your Mobile or fixed phone number in ‘any’ country.

Virtual Number Netherlands Database

You should check the main database for any changes since this posting.

Global Call Forwarding Services | Put your business on steroids

Global Call Forwarding Services – high impact sales tool

Global Call Forwarding Services

Global Call Forwarding Services - high impact sales toolIt’s not everyday that a truly valuable marketing tool becomes available to just about anyone, any company in any country.  But that’s the definition of Global Call Forwarding Services.

Many of our customers that use global call forwarding services, use it to create a phone presence in another country or city.  After the
virtual number is up and running, they advertise the virtual phone number and the calls received from the virtual number are diverted to any other phone number desired, worldwide.

For example, let’s say your company is headquartered in the UK and your marketing department says you have customers, existing or potential, located in Singapore. With Global Call Forwarding Services you could simply buy a Singapore virtual phone number and have the calls diverted to your UK number. Your company can then advertise on the web via emails that you have a local Singapore contact phone number. This would remove the obstacle for callers located in Singapore wanting to contact your company by phone to do business but may not want to call the UK. As you can imagine, the creative uses for virtual phone numbers and call diverting services are endless.

Global Call Forwarding Services – bang for your buck!

The ‘bang for your buck’ that global call forwarding services provides is hard to duplicate especially when you consider that for many companies attempting to be perceived as a local company would necessitate establishing a brick and mortar office in another country or buy a virtual phone number.

Which would be less expensive and quicker to accomplish. Create and staff a physical office in another country or buy virtual phone number in that country?  Learn more

Call Forwarding Caller ID Voice Mail Email – GlobalVirtualNumbers.com

Call Forwarding Caller ID and Voice Mail to Email Features
Call Forwarding Caller ID and Voice Mail to Email Features

View and Control Your Caller ID:

By default you will see the Caller ID from the originating party as long as we the call originating network passes this information to our system. You can change the Caller ID setting to show your Toll Free or Local Number instead of the caller’s phone number from the settings in your control panel.

Voice Mail to Email

When activated, your Voice Mail picks up the calls when your line is busy or does not answer and forward the voice mails to your pre-designated email address as a voice file with the Caller ID info, time, date, and the length of the call.

View all call forwarding features here.