If you have customers or clients in mainland China, you can now own a China 400 Toll Free number. Have your China originated calls diverted to your phone in any country.
China 400 Toll Free works from China mobile phones as well as China landlines. It is accessible ‘throughout’ all of mainland China.
You can change the ringtone by logging into your online control panel to change the ringtone to Spain, which will change the default setting and play a Spain ringtone to the callers instead of the USA ringtone.
Local Ring Tones
You can give a truly local calling experience to your callers by selecting a matching ringtone from your settings.
By default, your callers will hear the ringtone of your phone number that is set to receive calls from your Toll-Free or Local number.
For example, if your ring-to phone number is in the USA (that’s the number you want your calls forwarded to) and you have a Spain Toll Free or Local Number, your callers that dial your Spain number will hear the USA ringtone by default.
However, you can change the ringtone by logging into your online control panel to change the ringtone to Spain, which will change the default setting and play a Spain ringtone to the callers instead of the USA ringtone.
Fax to Email
When activated, this feature will allow you to use your Toll-Free number as a fax and will forward all incoming fax messages as an image file to your pre-determined email address. Please note that our Local Numbers are currently NOT fully compatible with this feature and may not receive faxes. Therefore, we recommend NOT using the Local Numbers with this feature and instead of trying the Toll-Free numbers.
Call Forwarding Caller ID and Voice Mail to Email Features
View and Control Your Caller ID:
By default you will see the Caller ID from the originating party as long as we the call originating network passes this information to our system. You can change the Caller ID setting to show your Toll Free or Local Number instead of the caller’s phone number from the settings in your control panel.
Voice Mail to Email
When activated, your Voice Mail picks up the calls when your line is busy or does not answer and forward the voice mails to your pre-designated email address as a voice file with the Caller ID info, time, date, and the length of the call.
With advanced IVR you can program a wide range of actions for your virtual phone number to perform when a call is received.
You can assign a customized greeting, forward calls to predetermined phone numbers when certain digits are dialed or when the Caller ID belongs to a certain country, create set of actions following certain criteria, and more.
This feature can be used to create a virtual office PBX system. Please contact our tech support team for complex programming needs and to find out your support options.
This feature allows you to forward your calls to multiple phone numbers at pre-determined time slots depending on the day of the week and time of the day through your online control panel. You can also assign multiple rollover phone numbers in case the main number is busy or does not answer the incoming calls.
Make sure to let your Toll Free or Local Number(s) be known by the people or institutions that will use them to reach you. In other words, after your account is activated and you receive your new virtual number, you would need to distribute it or advertise the number so your callers would be able to reach you at the ‘ring to’ number you specified.
Bear in mind that while the Local Numbers can be dialed from any country in the world, Toll Free Numbers will only work when dialed from the respective country.
For example a UK Toll Free Number can only be dialed from the UK while a UK Local Number can be dialed from the UK, China, Germany, Bahrain or any other country in the world.
When your virtual number is dialed, our system will instantly forward the call to your ring-to phone number (this will be the phone number you assigned for incoming calls to be forwarded to).
International Toll free call forwarding is a method that companies of all sizes use to gain a presence in another country to expand their business and communicate with callers.
For example, if your company has customers located in Pakistan, you can be located in the U.S., India or ‘any’ other country and receive calls that originated in Pakistan by offering a Pakistan Toll Free number in your advertising your Pakistan virtual number on the Web or in print.
With toll free call forwarding, callers dial a local toll free number and the call is then instantly transferred to your “ring to” number. This ‘redirect’ number can be located anywhere worldwide. So you can literally be located anywhere globally and receive calls from any services country where international toll free numbers are offered. See list here.
A common use for toll free call forwarding is for customer service purposes. Businesses can own a toll free phone number in a country where their customers are located to make it easy for them to place orders or ask questions without incurring phone charges. An international toll free number takes the ‘long distance telephone call’ obstacle away for the caller.
Typically, businesses experience more sales when they employ an international toll free call forwarding number in a far away country where they have a customer base or where they want a customer base or intend to advertise.