Expand your Brand Internationally

Many companies already market products or services internationally and have established a customer base overseas.

How do new customers discover your company? No doubt by doing a search on the Web.

New Global MarketsWhen they get to your website, is it easy for them to make contact by phone? As much as we all seem to like chat and email, many customers want to actually speak to a human before they order a new service or product.

Many companies already market products or services internationally and have
established a customer base overseas.  While some enterprises wish to target specific new
markets.

The easiest approach and also the most cost effective, is to enable a
virtual phone number in your target country.  A virtual number will divert calls from a country to your office location in any other country.

For example, you may be a software company located in the UK, however your company
may desire to offer your products in Brazil.  If you created a Brazil virtual
number, the Brazil customer can dial a familiar phone number in Brazil and
connect immediately to your UK office.

What you have effectively done is created a local Brazil phone presence quickly and easily without the expense of staffing and building a brick and mortar office in Brazil.

View details…

Simultaneous Ringing Call Divert

A customer may have very important calls and simply wants the calls to follow whatever phone number he/she may be near at the time.

The Simultaneous Ringing feature enables your virtual number to divert calls to a maximum of 10 different phone numbers, even if they are located in different countries.

Simultaneous Ringing Virtual Number

These numbers will ring in unison.  The network automatically connects the call to the first number that answers.

Is this a useful feature for you?  It could be, however most customers probably have less of a requirement.  Perhaps 3 or 4 numbers is what the normal customer requires.

But some customer do use this feature to because they have a widespread network of call centers and the calls may be crucial to be answered by a human.  Or a customer may have very important calls and simply wants the calls to follow whatever phone number he/she may be near at the time.

View details….

Customer Account Management

Customer Account Management

Customer Account Management

Customer Account Management

Virtual Number customers can easily manage their account including changing account settings, adding additional services, start up or modify advanced features, change the ring-to number, modify call forwarding preferences, view invoices and call details– including caller ID, date, time and call duration.

Customers can access account anytime from any web enabled computer.

Customized Greeting for your Virtual Number

For example, if you record ‘Welcome to Innovative Solutions, please wait while we connect your call’, then this message will be played right after a caller dials your local or toll free number. It will also play if you have your virtual number on ‘do not disturb’.

Create a Custom Greeting for your Virtual Number

Virtual Number Custom GreetingThe customer can use their own phone to record a personalized gtreeting that a caller will hear.

You have the option to replace the default greeting with your own a custom greeting.  Some customer simply use their own phone and record a message to be heard by callers.  Other users opt to upload a studio produced custom message to their account.

Whenever someone dials your local or toll free number they will listen to your custom greeting message while the system connects the call. For example, if you record ‘Welcome to Innovative Solutions, please wait while we connect your call’, then this message will be played right after a caller dials your local or toll free number. It will also play if you have your virtual number on ‘do not disturb’.

The benefits are many when you provide a personal greeting versus a generic greeting that sounds like everyone elses.

View details….

Selective Country Call Divert

Your call centers are in different time zones and also have certain language capabilities.

Selective Call DivertA useful feature, selective call divert. For example, let assume you have multiple call centers in an assorment of countries. Your call centers are in different time zones and also have certain language capabilities.

You could use this feature to automatically divert the calls based on their country origination and route those calls to a specific call center or on-duty call center that speaks the same language as the country of call origination.

Learn more about features…

Virtual Number Local Ring Tones

Customizing your virtual number can enhance it’s usefulness greatly.Virtual Number Local Ring Tones

For example, if your want a virtual number in the UK, when your caller dials the UK virtual number you want the caller to hear a familiar UK ring tone, not a US ring tone.

Every country uses a different ring tone. We give you the ability to change the ring tone on your virtual number to ‘any’ of 40 different country choices.

This option can help if you are creating a local phone presence in a country and will have the calls diverted to your home country. The caller will hear whatever ring tone you select to make the caller feel the most at ease. You will probably want the same ring tone that exists in his/her country.

Learn more about virtual phone number feature….

Voicemail to Email

Alternatively, if you need to retreive your messages by phone instead of by email, simply dial your Virtual Number, enter (*) key and go to your voice mail menu and listen to your messages by phone.

Simply enable the Voicemail to Email feature through your account dashboard preferences.

Voicemail to EmailYour ‘Voicemail’ will answer with your personal greeting. If you prefer not to answer any calls, you can optionally enable the ‘Do Not Disturb’ feature. This automatically directs all calls to your voicemail.

You can easily set-up your voice mails to be forwarded to your email address. When a voicemail is received, the email notification will be automatically sent along with the audio file of the voice message. You can simply click on the audio icon and listen to your voicemail message.

Alternatively, if you need to retreive your messages by phone instead of by email, simply dial your Virtual Number, enter (*) key and go to your voice mail menu and listen to your messages by phone.

Learn more

International Call Forwarding and Virtual Numbers a Closer Look

Similar to the planning associated with a new physical office, if one were included in a company expansion plan, a virtual phone number also needs to be planned carefully even though there is no brick and mortar.

Most already successful enterprises and probably most start-up ventures will agree that acheiving growth in new international markets is mandatory for revenue expansion by increasing a global corporate footprint.

International Call Forwarding and Virtual NumbersGlobal call forwarding makes it possible to expand into a new international locale without a physical presence.

Below are some tips on how to create a virtual phone presence in another country.

Why use virtual numbers or international call forwarding in the first place

That’s easy. For example you have an existing customer base or want to have a customer base in country ‘A’ but your corporate location is in country ‘B’. Your potential customer in country ‘A’ must place an international phone call to reach someone at your company in counry ‘B’. That is a sales obstacle -the international phone call. They would much rather make a local call inside their country to contact your company sales or service departments.

Choosing a virtual number

Similar to the planning associated with a new physical office, if one were included in a company expansion plan, a virtual phone number also needs to be planned carefully even though there is no brick and mortar.

Where are your international callers?

The main purpose would be to set up a virtual number in a country where you want to market your product or service. You would of course need to know if your potential customers have access to a payment method that is compatible with the type of you accept, or would you need to expand your resources to accommodate the new country? This includes any new shipping requirements that might need to be addressed if shipping a product overseas.

Call Routing

With today’s call routing technologies, it’s possible to have calls terminating to your call center between certain times of the day or night. And then to a different termination number at a different time period. You can even have calls forwarding to different cou

ntries automatically based on call origination number. So if you have a France virtual number, the inbound call would be identified as such and then could be diverted to a French speaking call center.

Call Quality

Call forwarding call quality is all over the map. Companies that are just getting their feet wet with the whole idea of a virtual number might try and look for the cheapest rates. And why not? no one likes to overpay.

But with virtual numbers, it’s the quality of the network that matters. If going for the lowest rate means getting mediocre call quality, then does that not defeat the purpose of setting up a virtual number in the first place? In other words, if you go to the extent of subscribing for a virtual number in another country, do you really want to focus on rates but not quality connections? You probably need to hear the caller well, not just every third word, correct?

And you probably do not want to start with one call forwarding company and then, after the fact, need to change companies because of issues with call quality.

We offer the best international call forwarding services at very flexible and affordable rates.

Learn more

Serbia Virtual Numbers Serbia Call Divert

Doing business in Serbia? Create a phone presence in Serbia quickly.

Enable a phone presence in Serbia with a Serbia Toll-Free phone number.Serbia Virtual Number International Call Divert

Doing business in Serbia? Create a phone presence in Serbia quickly.

Advertise a Serbia phone number on your web site and make it easy for your Serbia customers, family and associates to reach you in any other country by dialing your own private Serbia phone number.

Have your Serbia calls diverted to any phone number worldwide.

Learn more

Costa Rica Virtual Phone Number

Costa Rica Toll-Free phone numbers are available to create a phone presence in Costa Rica.

Aerial view of Costa Rica
Aerial view of western Costa Rica resorts in Tamarindo area

Costa Rica Toll-Free phone numbers are available to create a phone presence in Costa Rica.

Number availability:

Costa Rica Toll-Free

Costa Rica National

Learn more…