International Call Diverting
- An individual or a company can create a local presence in any of the available
countries in the global database. Calls to the virtual number
will then be diverted to the phone number of choice, to any local or international phone number.
The designated 'ring to' number could be a company headquarters phone line or a call center in another country or the same country or your mobile phone
located anywhere on the planet.
Enterprises that do business internationally utilizing International Call Diverting, also known as an international
call forwarding service, enjoy this solution for creating easier communications with their prospective new customers
or for existing customer service call centers. Many global businesses rely heavily on their international
Using a Call Diverting Service and virtual
number in the locales where your customers are located, or to do more business from that country, -call diverting
can be a quick remedy and a valuable collaboration tool.
Call Diverting Service Diagram example
- Notice the network is not VoIP but PSTN (Public Switched Telephone Network). Consequently
the call quality is predictably dependable and clear. The call diverting
service does not rely on the Internet for call transmission.
Providing your customers with a local or Toll Free virtual number in the callers country, simply removes the long distance obstacle your caller would face if
you did not provide a local phone number for them to call from their country.
for Rates and Availability
How a Call Diverting Service
Creates a Local phone presence
- International Call Diverting
service is designed mainly for an enterprise to create a virtual phone presence by acquiring a local or toll free
number in a specific country or geographical target market.
These local or toll free numbers act as a new local point of contact and divert incoming calls to any phone number
in the world. It works essentially as an international virtual number.
For instance, an enterprise may have their main office
located in Spain but desires to create a local phone number in many international cities such as Brazil, Mexico,
UK and Canada.
The customer that use an international virtual number
may already have customers in those countries or may be reaching out to potential new customers in these countries.
International Call Diverting Service enables
local or toll free numbers to be set up in these countries or specific cities within those countries.
For the example above, upon the virtual number activation, the calls made to these numbers in Brazil, Mexico, UK and Canada will be immediately
diverted to the Spain headquarters, the number which is defined to receive the inbound calls using the Call Diverting Service.
See more details on Call Forwarding for Small Business here