800 Number Call Forwarding
- Previously the realm of large organizations, 800
number forwarding is now an affordable option for smaller businesses
and individuals alike.
As you know, callers do not pay a toll when calling an 800 number; the business does. This makes calling a business
far more attractive to cost-conscious customers. Businesses recognize that in order to provide top-notch
customer service, it's smart to pick up the costs associated with any customer calls.
Fortunately, calling rates are low and the cost of maintaining an 800 number is less than you may realize. With
low per minute rates, many companies are benefiting by using 800 number
Companies often establish an 800 number to be used as a "national" toll free number for callers outside
their immediate calling area. For example, if your business is headquartered in Chicago, you may prefer to publish
a single 800 number for all of your customers to use to reach you.
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International Call Forwarding utilizing an international 800 number
Because the cost of establishing 800 number forwarding and per minute rates
are extremely low, many smaller businesses and individuals use toll free numbers. Not only can 800 number forwarding provide your customers with
a free means of reaching you, an 800 number can make a small or home-based business look larger or more professional.
With features such as custom greetings, advanced routing, fax forwarding, simultaneous call processing, and voicemail
options, your 800 number forwarding plan can even serve as a virtual PBX system.
Many individuals use 800 number forwarding as well, especially parents with children attending college or living
elsewhere. With a personal toll free number and 800 number forwarding service, loved ones can call without incurring
long distance fees. In addition, month-to-month plans with no contract and with optional rollover minutes are available,
making 800 numbers a viable option even for short-term use.
Another 800 number forwarding trend involves establishing international toll free numbers in other countries
and routing those calls to a central call center. For example, many enterprise organizations have outsourced customer
service and technical support to countries such as India. Callers in America dial a standard American 800 number
yet their calls are answered a world away by an agent or support technician in India.
The reverse is also popular with large and small businesses alike. In this case, companies establish international
toll free numbers with the intention of creating a local presence and then route those calls to an office or mobile
phone located elsewhere. For example, a financial consultant that specializes in helping clients in the U.K. but
currently lives in South Africa could create toll free number in the U.K. and then route
the calls to the South Africa office.
800 number forwarding continues to deliver exceptional call quality, low costs, and numerous benefits to large
and small businesses alike.
Whether you need a national phone number or a temporary toll free number with no long term contract, you'll appreciate
low per minute rates and useful account features included with 800 Number Forwarding.
Using 800 number forwarding, callers in any country can reach your main office
located in any other country, free to the caller.