800 number forwarding continues to deliver exceptional call quality, low costs, and numerous benefits to large and small businesses alike.
Many individuals use 800 number forwarding as well, especially parents with children attending college or living elsewhere. With a personal toll free number and 800 number forwarding service, loved ones can call without incurring long distance fees. In addition, month-to-month plans with no contract and with optional rollover minutes are available, making 800 numbers a viable option even for short-term use.
Another 800 number forwarding trend involves establishing international toll free numbers in other countries and routing those calls to a central call center. For example, many enterprise organizations have outsourced customer service and technical support to countries such as India. Callers in America dial a standard American 800 number yet their calls are answered a world away by an agent or support technician in India.
The reverse is also popular with large and small businesses alike. In this case, companies establish international toll free numbers with the intention of creating a local presence and then route those calls to an office or mobile phone located elsewhere. For example, a financial consultant that specializes in helping clients in the U.K. but currently lives in South Africa could create toll free number in the U.K. and then route the calls to the South Africa office.